Reviews

Product & Design Quality - The travel mugs came out beautiful and are high quality!

Customer Service & Shipping - The customer service rep Jennifer I think, was extremely friendly and helpful!

Sarah Terrigino

Product & Design Quality - Great chair!

Customer Service & Shipping - They were able to meet our deadline and even delivered ahead of time! Customer service was professional, quick and effective! Big thanks to Mike Kelly!!!

Deb Kephart

Product & Design Quality - I received compliments on the product's quality

Customer Service & Shipping - Andrew does an excellent job getting us the products and delivery we need.

Nick Driver

Product & Design Quality - Turn around time was great. We did find one with a scratch but this is ok.

Customer Service & Shipping - My rep Timothy Lee was fantastic! I really appreciated him following up after they arrived!

Matt Domes

Product & Design Quality - The tote looks great

Customer Service & Shipping - The bags arrived quickly

Violetta Cedeno

Product & Design Quality - Great!

Customer Service & Shipping - Salih provided excellent service!

Lizz Hill

Product & Design Quality - We are very happy with the products we received in exception for the hand sanitizers. We did approve the design but didn't realize how small it really would come out. We would definitely choose differently next time. All other products are GREAT!

Customer Service & Shipping - great!

Tracy Henry

Product & Design Quality - Smooth and beautifully crafted.

Customer Service & Shipping - On time.

AGNES VENDIOLA

Product & Design Quality - Great tumblers. Great quality

Customer Service & Shipping - Fast and accurate

Sally Kelly

Product & Design Quality - Everything turned out great as anticipated. CS was great with our rep who delivered on everything he said he would. We would definitely go with proImp again.

Customer Service & Shipping - Everything turned out great as anticipated. CS was great with our rep who delivered on everything he said he would. We would definitely go with proImp again.

Nicholas Tovar

Product & Design Quality - Very impressed with these bags. I was looking for an item to handout to potential Clients or something in place of a boring business card. I offer Office Services and Payroll. These bags are the PERFECT size for toting the piles of paperwork that Clients like to give me. I love them. The logo print was clear and these are a great deal.

Customer Service & Shipping - Helpful sales, great follow up! Surprisingly fast arrival - one week!

Lanita TX

Product & Design Quality - Excellent quality product. Can't beat the price.

Customer Service & Shipping - Arrived quickly. Staff was great.

VALERIE MURRAY

Product & Design Quality - Product very nicely customized and individually wrapped

Customer Service & Shipping - Great Service and prompt delivery!

LeKeita Sanders

Product & Design Quality - Beautiful loved it

Customer Service & Shipping - A+++

Rosanne Velez

Product & Design Quality - Everyone was so helpful and products came so quickly and looked great!Professional and excellent service. Prices are the best around

Customer Service & Shipping - Everyone was so helpful and products came so quickly and looked great!Professional and excellent service. Prices are the best around

Jennifer Eden

Product & Design Quality - Bang for the buck. These are give always for a tournament and they fit the bill.

Customer Service & Shipping - Shipped early.

Dave Richardson

Product & Design Quality - Told these guys what we wanted and within an incredibly short time, it was designed and finished. Will definitely use them again.

Customer Service & Shipping - Great experience. cheap. fast. easy. We will use this company again.

Julie Barfield

Product & Design Quality - Loved it

Customer Service & Shipping - Best Customer Service! Did everything to make sure I had what I needed in time.

Christian Mendoza

Product & Design Quality - These are awesome, and the imprinting looks great!

Customer Service & Shipping - Ken is awesome to work with and is very prompt at getting back to us!

Kenze Hollibaugh

Product & Design Quality - From start to finish our experience was excellent . Eric Kim was very helpful with the ordering, embroidery etc. We received the blankets and LOVE them !!!

Customer Service & Shipping - Excellent!

Kim Cole

Product & Design Quality - I will have to get the items before I can rate the bag

Customer Service & Shipping - the service was great, the rep really was great giving the details that I needed to place an order

Robert Brisbane

Product & Design Quality - We are very happpy with the product. They are sting and hold up well. We love to give them out when we go to parks and concerts. Parents are happy when their kids have something to do.

Customer Service & Shipping - Just fine, all online.

Donna DuSell

Product & Design Quality - Description on website matched exact product.

Customer Service & Shipping - Excellent customer service! The representative was attentive and response time was excellent!

Denise Lamb

Product & Design Quality - Great product and the results mirrored the digital prototype

Customer Service & Shipping - Awesome customer service from the website to the follow up emails and calls.

Bill Glover

Product & Design Quality - The aluminum bottles came in great shape! They looked wonderful and the print job was impressive!!

Customer Service & Shipping - We received this so quickly. I wish the option for "Standard Shipping" was offered on your website's order page.

Sergio Nava

Product & Design Quality - Great quality

Customer Service & Shipping - 1 week turnaround...can't beat that! Very pleased with the experience!

Amy Gough

Product & Design Quality - They looked awesome and the logo I sent them looked great on the product.

Customer Service & Shipping - The customer service was great! They were awesome from order placement to delivery of finished product.

Steven Vess

Product & Design Quality - Excellent!

Customer Service & Shipping - Excellent!

Kevin Sutter

Product & Design Quality - Water Gun with Graeser's Extravaganza July 2017 printed on it

Customer Service & Shipping - Excellent

Gail Graeser

Product & Design Quality - A big hit. People loved them. I wished they were a little smaller

Customer Service & Shipping - Price is too high for shipping

Mark Bronson

Product & Design Quality - The design team worked with me giving me multiple proofs of different fonts in order to choose the one we liked. They were very patient and professional. The product looks great and are very pleased.

Customer Service & Shipping - Communication regarding completion and shipping needs improvement but otherwise great service.

Lyndi James

Product & Design Quality - The hats fit just right.

Customer Service & Shipping - Sarah was very helpful. She assisted by finding the exact hat I wanted to order. She answered my questions quickly and completely.

Leah Herreid

Product & Design Quality - Great

Customer Service & Shipping - awesom

Lisa Finnegan Finnegan

Product & Design Quality - Everyone was so helpful and products came so quickly and looked great!Professional and excellent service. Prices are the best around!

Customer Service & Shipping - Everyone was so helpful and products came so quickly and looked great!Professional and excellent service. Prices are the best around

Jennifer Eden

Product & Design Quality - Logo had good sizing and placement on the first proof.

Customer Service & Shipping - Online chat for my ordering process was so very simple and efficient!

Gayle Pugh

Product & Design Quality - Good quality and a big hit with our clients

Customer Service & Shipping - Super helpful and attentive staff that worked with me under a tight timeline

Candace Flint

Product & Design Quality - Very good

Customer Service & Shipping - I specifically requested that they be shipped within a specific time frame to avoid holding charges. They were shipped early. My representative jumped through hoops to have them held at a FedEx facility until my arrival at the convention but this was unnecessary confusion and stress.

Deborah Stanish

Product & Design Quality - All were very good.

Customer Service & Shipping - Sollan was outstanding.

John Glikbarg

Product & Design Quality - I have not received the products as of the receipt of the survey, but anticipate a good quality. I welcome an opportunity to submit follow-up comments upon receipt of the items.

Customer Service & Shipping - The customer service was OUTSTANDING due exclusively to Sollan Belina. He was very professional and helped me think through various options that made a huge difference.

Lynda M Dorman

Product & Design Quality - proof showed smaller imprint, but I was pleasantly surprised that when they arrived, the imprint was larger.

Customer Service & Shipping - great

Christine Lagos

Product & Design Quality - Everyone loves the custom coffee mugs!

Customer Service & Shipping - James Gartrell is great as usual!

Kyle Vang

Product & Design Quality - Came out great!!

Customer Service & Shipping - Everyone was really helpful!

Liz Handel

Product & Design Quality - Mugs turned out great! Great quality mug and print. Added the text I needed and got the design right on the first go.

Customer Service & Shipping - Very nice.

Amanda VanBuskirk

Product & Design Quality - The bag was better than expected!

Customer Service & Shipping - Everyone I spoke with was extremely helpful and made the ordering process completely painless. We've very satisfied with Pro Imprint and will definitely be using them in the future.

Kim Hein

Product & Design Quality - Excellent job on these. Turned out better than expected. Great job!

Customer Service & Shipping - Excellent shipping.

Kevin Sutter

Product & Design Quality - The print came out great. I wish I had gone with the smaller insulator size though.

Customer Service & Shipping - Shipping was fast - thank you! The product arrived in time for my event.

Kasey Breedlove

Product & Design Quality - Just as I ordered!! They are great!

Customer Service & Shipping - The Customer service was great and very fast shipping!

Malinda Gregory

Product & Design Quality - As advertised.

Customer Service & Shipping - Easy online ordering. Timely shipping.

Mark Brumbaugh

Product & Design Quality - Excellent! More detailed than I expected. Small fonts are easily readable.

Customer Service & Shipping - Always very accommodating and helpful. I had an issue with FedEx, and Proimprint customer service & shipping went out of their way to ensure things got worked out.

Nicholas Theis

Product & Design Quality - Perfect

Customer Service & Shipping - Perfect

Krystal Green

Product & Design Quality - very pleased with the product for the price

Customer Service & Shipping - AMAZING! Lauryn was wonderful to work with and made sure we had everything we needed! I was so impressed with how fast the cups came!

Sarah Grunther

Product & Design Quality - The calendars came out great. We were very happy with them. The only thing we were short 20 envelopes. I was wondering if you could send them to us.

Customer Service & Shipping - Costumer service was great. We received them very quickly.

Sandra Domanski

Product & Design Quality - These bottles are high quality. Our employees loved them!

Customer Service & Shipping - Easy to deal with, great communication, and reliable service!

Anissa Steib

Product & Design Quality - Exceptional quality!

Customer Service & Shipping - Best customer service I've had in years!

Lisa Janelle

Product & Design Quality - Amazing

Customer Service & Shipping - The best customer service

Elayn Dinardo Dinardo

Product & Design Quality - VERY PLEASE WITH THE BOTTLES

Customer Service & Shipping - EVERYONE WAS VERY HELPFUL AND VERY CONCERNED WITH MEETING OUR NEEDS

Henryetta Whipkey

Product & Design Quality - Great color selection, clean print

Customer Service & Shipping - Awesome design, very high-quality water bottle

Stephanie Benson

Product & Design Quality - I have not received the products as of the receipt of the survey, but anticipate a good quality. I welcome an opportunity to submit follow-up comments upon receipt of the items.

Customer Service & Shipping - The customer service was OUTSTANDING due exclusively to Sollan Belina. He was very professional and helped me think through various options that made a huge difference.

Lynda M Dorman

Product & Design Quality - Great

Customer Service & Shipping - Very helpful and quick

Sarah Matte

Product & Design Quality - Your graphic design department was easy to work with.

Customer Service & Shipping - Mike is your best salesperson. He is extremely helpful and courteous.

Mary Sutherland

Product & Design Quality - Tyler beautiful

Customer Service & Shipping - Excellent and professional.

Cookie Marshall

Product & Design Quality - Excellent

Customer Service & Shipping - Excellent

John Magness

Product & Design Quality - Exactly what we wanted!

Customer Service & Shipping - Looked great!

Will Lupton

Product & Design Quality - Great! We got a shipment of these same umbrellas a year ago, and they proved to be very good.

Customer Service & Shipping - Customer service people are very helpful. I think maybe there's some miscommunication between departments. The order was delayed because of out-of-stock colors, so it was getting close to our sale date. The umbrellas arrived yesterday, and only today I received the email that they had been shipped! Pretty funny. All's well that ends well, but we couldn't help worrying there for a while. Anyway, thanks very much for dealing with my calls, and for the beautiful logo designed last year.

Winona Tyler

Product & Design Quality - exactly what i wanted

Customer Service & Shipping - swift and prompt service

Alexa Antonaras

Product & Design Quality - Perfect

Customer Service & Shipping - Perfect

Krystal Green

Product & Design Quality - All of our volunteers loved the umbrellas! They looked great!

Customer Service & Shipping - Michael and Savannah were very helpful.

Miranda Bailey

Product & Design Quality - Awesome

Customer Service & Shipping - great now that you have my address correct. only a mistake with one shipment.

Susan Dubreuil

Product & Design Quality - beautiful product

Customer Service & Shipping - James Gartrell really took care of my order. He ensured that I had timely updates on the journals that were not a quick ship items. I appreciate his phone calls and follow-up email. He definitely made my experience better.

Medgar Scott

Product & Design Quality - Perfect

Customer Service & Shipping - Very satisfied

Rose Cabiltes

Product & Design Quality - Printing was great, but a few of the magnets seem very weak and do not hold well.

Customer Service & Shipping - No comment

Dennis Nieweg

Product & Design Quality - Our patients love these!

Customer Service & Shipping - Ken is awesome to work with and is very prompt at getting back to us!

Kenze Hollibaugh

Product & Design Quality - Nice Umbrellas!

Customer Service & Shipping - Easy ordering and product arrived on time.

Michelle Lasch

Product & Design Quality - Good

Customer Service & Shipping - Good

Katie Jean

Product & Design Quality - Umbrellas look great!

Customer Service & Shipping - Customer service was exceptional and very easy to work with. Thanks for everything!

Vince Cifelli

Product & Design Quality - Very happy with the frisbees. Just what I thought they would be.

Customer Service & Shipping - Everything was as promised.

Jeffrey Fournier

Product & Design Quality - The product looked very clean and professionally done, people at the event we went to enjoyed them a lot and thought they were very cute! I was surprised at how they stayed glued together, I usually see fans like these with staples. Impressed!

Customer Service & Shipping - Abraham Kim was absolutely wonderful!!

Mallory Nolen

Product & Design Quality - Love them! Very professional looking, great price, and I'm hoping the staff appreciates them as a holiday gift.

Customer Service & Shipping - Fantastic. Quick delivery.

Laure Gauntner

Product & Design Quality - I like the final product, and I loved the price.

Customer Service & Shipping - My sales rep was fantastic. The shipping was poor. There were no dividers between the portfolios, the boxes were overstuffed, and therefore many of the portfolios were damaged in packing/shipping. Due to time constraints, I had to use some of the "less damaged" pads at our event, and request a refund on the items too damaged to use.

Rebecca Preslar

Product & Design Quality - Very good quality. Client was very happy with the fans and their customers loved them.

Customer Service & Shipping - Great customer service. When another distributor let us know, you guys stepped up and made it happen just in time for the big event.

Valorey Salter

Product & Design Quality - these are great

Customer Service & Shipping - service and everyone was great

Sherman Robertson

Product & Design Quality - All were very good.

Customer Service & Shipping - Sollan was outstanding.

John Glikbarg

Product & Design Quality - Great!

Customer Service & Shipping - Excellent customer service

KAREN OLIVER

Product & Design Quality - The sunscreen was a huge hit at our event as it was an outside seafood festival in South Florida and seemingly everyone forgot their sunscreen!!

Customer Service & Shipping - Great communication and quick delivery

Ed Sterling

Product & Design Quality - Golf towel embroidery looks great!

Customer Service & Shipping - Customer service was exceptional and very easy to work with. Thanks for everything!

Vince Cifelli

Product & Design Quality - I am very pleased with my order.

Customer Service & Shipping - Excellent, my rep Jessica was wonderful.

Lanette Grace-Langley

Product & Design Quality - fantastic!! these were perfect and were a huge hit for the event we bought them for!!

Customer Service & Shipping - fantastic - we will be back.

GEORGEANN QUANTIE

Product & Design Quality - great

Customer Service & Shipping - great

Christine Lagos

Product & Design Quality - All were very good.

Customer Service & Shipping - Sollan was outstanding.

John Glikbarg

Product & Design Quality - The image printed well and the cups are designed well. I wanted 2 different colors, they were out of all of them and no one told me until I called in to try to comeplete my order.

Customer Service & Shipping - The first shipment came in time, but the nd one came late, when I opened the box two of the cups I ordered were crushed. I wanted 2 different colors, they were out of all of them. No one told me this until days went by and I called finally to complete my order. When I called to complete my order I tried to get a different cup to avoid havng to just get a black cup which I didn't want. They were out of every color I wanted in the other cup. I decided on a totally different cup. When I opened my order confirmation email I saw the preview was the cup I wanted, but the words and item number was the cup I was talking to them about as a option since the one I wanted wasn't coming in thw colors I wanted. Long story short I told them I wanted one thing, I got another. It was super disappointing, but I wanted to be done and needed the items shipped right away to make it ontime so there was nothing I could do about the issue. Talked to my actual sales rep (when the issue occured I was talking to a different sales rep on the chat order, they are the ones that set me up for the wrong cup) My actual sales rep was nice and told me he would help work out a deal for my next order. Overall other than the niceness of my actual rep I wasn't super impressed with my experience.

Shay Nichols

Product & Design Quality - Perfect. Exactly what we ordered. Imprint looks great.

Customer Service & Shipping - 5 Starts for Customer Service! My shipment got delayed by one day, they called me to make sure I didn't need it shipped overnight at their expense. Greatly appreciated.

Lauren Jones

Product & Design Quality - Quality material and construction.

Customer Service & Shipping - Friendly, helpful service. Items arrived on time and safely packaged.

Kara Lingerfelt

Product & Design Quality - LOVE THESE MUGS - nice and heavy 20 oz coffee mugs. Very well-made

Customer Service & Shipping - Great rate on shipping. Received well-before "in-hands" date discussed. Customer service over the top Awesome

Kyle Baker

Product & Design Quality - turned out great

Customer Service & Shipping - My customer service rep, Richard, is great. However, I'm not pleased with all of the continuous set up fees and run-charges that I am experiencing with re-orders. In some cases, it takes what is supposed to be an affordable promotional giveaway to a very big expense because of all these additional 'hidden' fees that you don't know about until the order is being placed. I told my customer service rep that if we can't avoid these in the future, I'll have to work with another supplier unfortunately.

Aaron Caplan

Product & Design Quality - Very happy with the Canteen and my clients loved them

Customer Service & Shipping - Very fast service. Received the shipment on schedule with what I was told.

Steve Wheetley

Product & Design Quality - loved the product, service and price!!

Customer Service & Shipping - great customer service, product arrived in great shape

LaJuana Duncan

Product & Design Quality - Our product turned out exactly as I'd hoped! Everyone loves them!

Customer Service & Shipping - Peter was excellent! He answered all of my questions in a timely manner and made sure I was completely satisfied with the entire process.

Jaymi Reininger

Product & Design Quality - Love the pen/flashlight feature. Just wish it had a small spot to attach a key ring.

Customer Service & Shipping - Spot on

Karen Gridley

Product & Design Quality - We are very happy with the products we received in exception for the hand sanitizers. We did approve the design but didn't realize how small it really would come out. We would definitely choose differently next time. All other products are GREAT!

Customer Service & Shipping - great!

Tracy Henry

Product & Design Quality - GREAT

Customer Service & Shipping - GREAT

Griselda Adams

Product & Design Quality - My client was very pleased with final product!

Customer Service & Shipping - Communications for my order were efficient and timely. Shipping was quick and on time as well.

Julie Watson

Product & Design Quality - I was pleased with the product I received. They look and work great.

Customer Service & Shipping - A plus

Michelle Benson

Product & Design Quality - The design process was extremely smooth and our product turned out exactly how we wanted!

Customer Service & Shipping - I experienced great customer service from the planning process to implementation of our design! Steven Osmanski went above and beyond to help me with everything.

Katie Sulek

Product & Design Quality - The cozies turned out great and they are really good quality too!

Customer Service & Shipping - Customer service was on the ball and shipping was super quick!

Julia Cibik

Product & Design Quality - The bags look awesome!

Customer Service & Shipping - Great customer service! Thank you

Kaye Gordy

Product & Design Quality - You nailed it! The design was perfect!

Customer Service & Shipping - The people in the customer service department were friendly, knowledgeable and professional. It was a pleasure to work with them! Shipping was right in time to what was quoted, in fact if I remember correctly, the bags came a day or two earlier than expected.

Elena Rubell

Product & Design Quality - Good quality at a good price.

Customer Service & Shipping - Great customer service and fast delivery! Very happy customer.

Lisa Allison

Product & Design Quality - wonderful

Customer Service & Shipping - James Gartrell really took care of my order. He ensured that I had timely updates on the journals that were not a quick ship items. I appreciate his phone calls and follow-up email. He definitely made my experience better.

Medgar Scott

Product & Design Quality - great

Customer Service & Shipping - James Gartrell really took care of my order. He ensured that I had timely updates on the journals that were not a quick ship items. I appreciate his phone calls and follow-up email. He definitely made my experience better.

Medgar Scott

Product & Design Quality - I am sooo pleased with my order!! They are beautiful! And a little larger than I expected which worked out even better.

Customer Service & Shipping - I cannot say enough about the service I received. I thought that genuine customer service was a thing of the past but I was wrong. Everything I asked for I received and more! Thanks for everything!

Emma Alexander

Product & Design Quality - decent quality for the price. Nice look with our logo

Customer Service & Shipping - very responsive and worked with me well

Leslie Slezak

Product & Design Quality - All were very good.

Customer Service & Shipping - Sollan was outstanding.

John Glikbarg

Product & Design Quality - Perfect size and quality bag

Customer Service & Shipping - Shipping was fast

Emily Tidwell

Product & Design Quality - Excellent

Customer Service & Shipping - Perfect

Leighton Training School Reunion Committee

Product & Design Quality - nnn

Customer Service & Shipping - I've worked with James Gartrell on a couple of orders. He's outstanding! Order was processed quickly and the quality of product and printing was excellent.

Barbara Henszey

Product & Design Quality - Great

Customer Service & Shipping - Called to confirm shipping and changes made top make sure I was happy!

Heather Smith

Product & Design Quality - Product looked nice

Customer Service & Shipping - Late. Non responsive to problem until elevated to a manager

Anne Barnello

Product & Design Quality - Great

Customer Service & Shipping - Great

Deanna Wall

Product & Design Quality - The cosmetic bags were smaller then I thought I would be but I didn't pay attention to the dimensions. The zippered tote bags were exactly what I thought they would be like.

Customer Service & Shipping - Shipping took a while but I am in Canada so thats probably why.

Natalia Martins

Product & Design Quality - Love the item!

Customer Service & Shipping - Smooth communication and shipping!

Alex Thrasher

Product & Design Quality - For an economy cup it works well without a lid and keeps beverages cold with ice for 3-4 hours and keeps hot for an hour and warm for 2 hours. The printing came out great after several revisions.

Customer Service & Shipping - Everyone at ProImprint is friendly and nice, no doubt...just not super fast. Getting a reply at times would go at least one day.

Vicki Duffy

Product & Design Quality - They turned out great!

Customer Service & Shipping - Great service and care

Paige Preston

Product & Design Quality - As expected

Customer Service & Shipping - Great

Gary Chmielewski

Product & Design Quality - Great quality umbrella at the lowest price we found. Very nice imprint, too!

Customer Service & Shipping - Can't say enough good things about your customer sales person. Erin Murray! Thank you very much for all your help.

Charmaine Pearson

Product & Design Quality - Artwork looks great and centered on hot/cold packs. Packs feel like they are of good quality. Maintain their chill. Have not tried heating one yet & I havent used for long term, so cannot speak of durability just yet. But, so far so good.

Customer Service & Shipping - Responsive & helpful customer service. Timely shipping

Andrea Lesondak

Product & Design Quality - AMAZING WORK! Amazing costumer service. We will be back again!

Customer Service & Shipping - AMAZING WORK! Amazing costumer service. We will be back again!

KARLA SHOWALTER

Product & Design Quality - Looks like the picture so no complaints

Customer Service & Shipping - Great help and followup by phone too

Marla Simon

Product & Design Quality - Great

Customer Service & Shipping - Great

Jed Whittaker

Product & Design Quality - Beautiful bags. Great quality and perfect for our event.

Customer Service & Shipping - I cannot say enough good things about this company. Not only are the prices fantastic, the customer service FAR exceeded anything I could have imagined. They had our order in hand within 72 hours. The customer chat agents were polite, courteous and attentive. Proimprint is a shining example of customer service!

Staci Swiderski

Product & Design Quality - Amazing deal, plan to reorder the exact thing very soon.

Customer Service & Shipping - Awesome service, they helped me edit by image and I received my wonderful bags super fast. We use them again for everything I do.

Debra Dager

Product & Design Quality - Ordered for my family reunion and it is perfect.

Customer Service & Shipping - Abraham was great representative. He got the product to me fast. Will definitely use again.

Cynthia Passmore

Product & Design Quality - Great!

Customer Service & Shipping - James is always a pleasure to work with!

David Lutton

Product & Design Quality - Excellect design and quality.

Customer Service & Shipping - Excellent in every way.

Anne Chapman

Product & Design Quality - loved the glasses, except I was missing one. The bottom row of one of the boxes was missing a glass

Customer Service & Shipping - shipping was spot on

Denise Becker

Product & Design Quality - I received compliments on the product's quality

Customer Service & Shipping - Andrew does an excellent job getting us the products and delivery we need.

Nick Driver

Product & Design Quality - .

Customer Service & Shipping - .

Dave Giarrusso

Product & Design Quality - Very pleased

Customer Service & Shipping - Very pleased

Gerry Durgin

Product & Design Quality - Great looking bags

Customer Service & Shipping - My original order was not able to be processed due to the bags being backordered but Jad worked with me to come up with a solution and my bags were delivered in advance of my event. He provided great customer service.

Amy Casbarian

Product & Design Quality - Perfect

Customer Service & Shipping - Perfect

Krystal Green

Product & Design Quality - Custom printed blankets for our son's wedding favors were quite professional!

Customer Service & Shipping - Our Representative was knowledgeable, friendly and extremely helpful!

Kim Woinski

Product & Design Quality - I have not received the products as of the receipt of the survey, but anticipate a good quality. I welcome an opportunity to submit follow-up comments upon receipt of the items.

Customer Service & Shipping - The customer service was OUTSTANDING due exclusively to Sollan Belina. He was very professional and helped me think through various options that made a huge difference.

Lynda M Dorman

Product & Design Quality - The fabric is a nice texture and substantial weight to give an impression of quality.

Customer Service & Shipping - Stellar customer service!!! Anything I need is only a phone call away.

Denise Duplain

Product & Design Quality - Dan Rosen was great with the design.

Customer Service & Shipping - Dan Rosen was awesome. Responsive, communicated, came up with good ideas.

Paul King

Product & Design Quality - T-shirts look great and material quality is great as well! Very quick turn around time.

Customer Service & Shipping - Our adult T-shirt order was 2 medium shirts short. Our misprinted youth order was 3 youth small shirts short. Still waiting on an answer on if they are going to credit our account for these or if they will be sending them to us.

Kat Breedlove

Product & Design Quality - Excellent!

Customer Service & Shipping - Excellent!

Lynda M Dorman

Product & Design Quality - Patients love them

Customer Service & Shipping - Fast delivery

Heather Webber

Product & Design Quality - Good quality product & image/writing all look great.

Customer Service & Shipping - Took longer than expected to process order, so I missed the event that I wanted them for. I could have ordered earlier, though, but still would have been good to know how long it was going to take before I started.

Charles Bower

Product & Design Quality - Excellent product

Customer Service & Shipping - Excellent customer service

KAREN OLIVER

Product & Design Quality - Great quality and writes smoothly.

Customer Service & Shipping - We loved that each pen came in its own individual case.

Marilena De Niear

Product & Design Quality - Excellent

Customer Service & Shipping - Excellent

Nancy Daugherty

Product & Design Quality - Strong and beautiful!

Customer Service & Shipping - Excellent service from several people. Arrival was faster than I expected.

Betty McGinnis

Product & Design Quality - Fantastic! I'm a repeat customer!

Customer Service & Shipping - Faster than estimated! Got it a several weeks ahead if tjme! Customer service is responsive and Accomodating! Mde an extra effort to find my art proof from last year!

Denise Poley

Product & Design Quality - Product good but getting it was another story.

Customer Service & Shipping - Another company's product was shipped to me instead of the one I ordered.

Karen Backus

Product & Design Quality - This batch is perfect!

Customer Service & Shipping - Really good thanks!

Danny Gravel

Product & Design Quality - Excellent product. Way better in person!

Customer Service & Shipping - They were so patient. Shipping was fast! Customer service was excellent!

Joy Lynn Leuallen

Product & Design Quality - great value

Customer Service & Shipping - customer service is awesome. Devin is such a great representative !

JOAN JOENS

Product & Design Quality - Wow, another product I ordered for my family reunion! It is awesome! Lettering and size were great to take to the beach with the bottle holders on the outside and the middle pocket for extra storage. Pretty sturdy for the price!

Customer Service & Shipping - Abraham was great representative. He got the product to me fast. Will definitely use again.

Cynthia Passmore

Product & Design Quality - Excellent quality work.

Customer Service & Shipping - Excellent quality work, great customer service. Fast shipping product received on time.

Myrna Solano

Product & Design Quality - I have returned from my much needed vacation and see that our Highlighters have arrived, thank you! Only one issue has been brought to my attention, the color of the print on the highlighter. Our sample image sent to you showed Blue, but what we received is Black for the word Velociteach. Not a deal breaker, but as I look back at my order confirmation, I don't see that a color option was provided or indicated, it just says Imprint method one color. Did I miss a step in my ordering process? We can work with the order we have, and as I said, not a deal breaker. Just need to know, was this my error or did the image not clearly show the color blue? Or is the one color always "Black"? Would the cost have been more to have "Blue"?

Customer Service & Shipping - Great!

Vickie Heidt

Product & Design Quality - Fun product and good quality

Customer Service & Shipping - Super helpful and attentive staff that worked with me under a tight timeline

Candace Flint

Product & Design Quality - The bracelets arrived quickly and they look great!

Customer Service & Shipping - Customer Service called me to follow up on a question I had - great job!

Joy Campbell

Product & Design Quality - Perfect

Customer Service & Shipping - Perfect

Krystal Green

Product & Design Quality - Nice hat for the money! This is the best value if you need to cover a lot of heads for an event or photo opp.

Customer Service & Shipping - The customer service from the initial contact to receiving the finished product is outstanding. The items are packaged well for transit and arrive in a reasonable time frame for ground shipping.

Denise Duplain

Product & Design Quality - Great

Customer Service & Shipping - Fast delivery

Heather Webber

Product & Design Quality - Knit Hats and embroidery look great!

Customer Service & Shipping - Customer service was exceptional and very easy to work with. Thanks for everything!

Vince Cifelli

Product & Design Quality - Product is very nice.

Customer Service & Shipping - I would say this is a 0/5. When order was placed two persons in our company were guaranteed delivery by Friday May 3rd for our event on Saturday May 4th. The product was shipped a day late, causing our order to arrive after the needed date. I made attempts to inquire about the issue. Spoke with a account representative that was going to try and get a hold of FedEx to change shipping when it arrived at one of the hub destinations. Never heard back, and did not have a second call returned when placed the next day. If we had not been guaranteed delivery when ordered, we would have paid extra for shipping to get the product when we needed it. Now we get to assume costs of mailing product to our participants.

Karen Dao

Product & Design Quality - Great product! Very durable!

Customer Service & Shipping - Customer Service was great! They were willing to work with me when what I wanted was out of stock.

Renee Tankersley

Product & Design Quality - These are perfect and the cost is great! Thank you!

Customer Service & Shipping - Customer service has always been excellent!

Jennifer Jantz

Product & Design Quality - The glasses were just what I was hoping for! White logo looks great on the navy glasses.

Customer Service & Shipping - Everyone I worked with / talked to at ProImprint was very helpful and prompt.

Janell Strouse

Product & Design Quality - pens looked as requested

Customer Service & Shipping - fairly quick turn around

Marlene Schempp

Product & Design Quality - We LOVE the look, color (orange), and design of this pen!!!!

Customer Service & Shipping - Erin Murray is AMAZING! She is friendly, patient, organized, and very thorough! We are SO glad to have a go-to person. Keep up the great work, Erin!!!!

Emily Nash

Product & Design Quality - Perfect

Customer Service & Shipping - Perfect

Krystal Green

Product & Design Quality - great!

Customer Service & Shipping - Quick and reliable

Shazia Noreen

Product & Design Quality - Shipment has not yet arrived

Customer Service & Shipping - Elias was Fantastic!!!

Steve Hopkins

Product & Design Quality - Water bottles were beautiful!

Customer Service & Shipping - Prompt delivery. We received our products exactly when you said it would arrive.

Karyla Potts

Product & Design Quality - Flashlights look great

Customer Service & Shipping - After searching for flashlight key chains I found Proimprint to be the best price. Within a half hour of placing my order I received a call from proimprint telling me that my order had been received and if I needed help with artwork. Since I had downloaded logo already I was told they'd send a proof for approval. A little later same day a rep. called to let me know proof was ready for review he also asked when I needed my order which wasn't for several weeks. I received regular updates on my order. I ordered Sept. 13 and received my order Sept. 20. I'm definitely impressed!

Rose Wade

Product & Design Quality - The can insulators turned out great, packed great and in good when they were delivered.

Customer Service & Shipping - These arrive in horrible condition the bags were wrinkled and crumpled. Needed to be ironed before they could be handed out. Terrible job of shipping and packing.

Kathy Scott

Product & Design Quality - Quality wooden pencil.

Customer Service & Shipping - Quick shipping and production.

Natasha Havrda

Product & Design Quality - 5

Customer Service & Shipping - 5

Stacey Busch

Product & Design Quality - Excellent!

Customer Service & Shipping - Excellent!

Lynda M Dorman

Product & Design Quality - They look better than anticipated, very pleased!

Customer Service & Shipping - Arrived a full week ahead of schedule!

Ryan Shoemaker

Product & Design Quality - Quality Product

Customer Service & Shipping - Helped solve issues when necessary

Emily Schier

Product & Design Quality - Briefcases turned out just as expected & we love them. They made perfect gifts for our employees.

Customer Service & Shipping - Have always received great customer service from start to finish via Ken Fish, on every order we have placed. Very knowledgeable & helpful.

Tami Schwartz

Product & Design Quality - The shirts were nice!

Customer Service & Shipping - Richard was great but his supervisor was horrible!

Amber Delk

Product & Design Quality - Quality product and great price.

Customer Service & Shipping - Prompt Service

Kay Hunt

Product & Design Quality - These were a hit for my daughters wedding.It was wet and cold so they really came in handy!!I received so many compliments on them!!

Customer Service & Shipping - I can't remember who helped me but she was great and the service was really fast. Thought it was funny that they were made & delivered from the same county that I lived in.

Cathi Thibideau

Product & Design Quality - All were very good.

Customer Service & Shipping - Sollan was outstanding.

John Glikbarg

Product & Design Quality - Exactly to order, excellent quality

Customer Service & Shipping - efficient online ordering process