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Product & Design Quality - Cups look amazing
Customer Service & Shipping - Brandon was amazing to work with. He kept me up to date throughout the process.
Shane Mellin
Product & Design Quality -
Customer Service & Shipping - great service!
Johnson
Customer Service & Shipping - Lauren is the BEST!
Goodwin
Customer Service & Shipping - Our original order was lost or delayed (due to tornado?) but never got a clear understanding whether it was a shipping mistake or just a delay. In any case, we got a replacement shipment AND the original shipment showed up. I was not expecting that many so it changed the plans a bit here. I would have liked to have been told about the additional shipment ahead of time. (That's my only complaint.) The rest of the process was excellent - great follow up after the initial request was made.
Pollack
Customer Service & Shipping - Prompt Shipping
Wilson
Customer Service & Shipping - came quickly. No problems.
Turner
Customer Service & Shipping - Our sales rep was respectful, knowledgeable and patient. He was not pushy and was extremely helpful
Scharping
Customer Service & Shipping -
Dygert
Customer Service & Shipping - The Tech Support from Michael Peterson was top notch. Very easy to work with and patient. He made the process painless.
Customer Service & Shipping - Your staff answered all questions professionally and with compassion. It was easy to place the order and the process was quick free m the initial phone call to receiving the final product. Thank you!!!
Schnall
Customer Service & Shipping - Incredible, friendly and efficient customer service!
Jaszek
Customer Service & Shipping - 5
Jackson
Williams
Customer Service & Shipping - Great communication, quick turn around times.
Ehrstein
Customer Service & Shipping - Great
Andersen
Customer Service & Shipping - They were shipped faster than we expected and were to us before our event!
Lutz
Customer Service & Shipping - shipping was very fast and came before the holidays
Anaspati
Customer Service & Shipping - Much smoother experience than last time. Thank you to the ladies answering my calls this time around!
Vesely
Customer Service & Shipping - Excellent customer service..
Knight
Customer Service & Shipping - Best customer service hands down! these guys strive to keep you happy!
Howard
Customer Service & Shipping - Customer service was of great assistance from start to finish. The items ordered arrived within 2 days of shipping.
Benjamin
Customer Service & Shipping - Absolutely amazing. Eric Latif was very responsive and helped me out with placing the order and receiving it in a timely matter, as we were on a very tight time crunch. He went above and beyond for what I consider a very small order.
Relli
Customer Service & Shipping - Very please with the tumblers
Fortune
Customer Service & Shipping - Very responsive and helpful
Hopper
Customer Service & Shipping - Customer service was fast and very helpful. They answered questions regarding logo color and shipping times. We were very satisfied with how quick and efficient they were.
Del Valle
Customer Service & Shipping - Always a pleasure to work with!
Huntington
Customer Service & Shipping - DEVIN WAS AND IS GREAT TO WORK WITH. OUR TEXTS WERE TIMLEY AND HIS ATTENTION TO DETAIL IS GREAT. IM SURE I WASN'T THE EASIEST CLIENT TO WORK WITH. THANK YOU DEVIN
Meek
Customer Service & Shipping - Ross was helpful and did great job checking in and following up on questions
Nelson
Customer Service & Shipping - Great response time.
Ferraez
Customer Service & Shipping - Eric Kim was astounding. Has always been on top of everything and helped us get the cups delivered when we needed them, even when we placed a last minute order and needed them quickly
Kirksey
Customer Service & Shipping - Quick and accurate shipping info.
Washer
Customer Service & Shipping - The customer service rep Jennifer I think, was extremely friendly and helpful!
Terrigino
Customer Service & Shipping - Peter Levine did an amazing job!
Nally
Customer Service & Shipping - Yes
Works
Customer Service & Shipping - The fist shipment came in damaged, but they were quick to resolve the issue and the customer service is excellent!
NICHOLS
Customer Service & Shipping - Loved working with James. He recommended just the right products, sent samples in a timely manner, worked with me through the design process, and followed up promptly. Shipping was fast, too.
Bell
Customer Service & Shipping - personal phone calls, and the tumblers arrived within the 2 weeks that I had given as a preference to receive them.
Pollard
Customer Service & Shipping - Customer service was great but I did not get my items by the promised date and I paid extra to receive them by that date.
Schulze
Customer Service & Shipping - EXCELENT
ENGLAND
Customer Service & Shipping - order was received before my promise date
Customer Service & Shipping - got here on time
Crolley
Customer Service & Shipping - The associate that assisted me, Bria was very patient and didn't made sure I received the product I envisioned.
Childs
Customer Service & Shipping - these came on time and delivered with no issues
Sanchez
Customer Service & Shipping - Valerie was very helpful and shipping was on time/in good condition.
Arango
Customer Service & Shipping - Fast, reliable, affordable
Warfield
Customer Service & Shipping - It was a very easy process. Your company does a great job of communicating each step of the process. The product is great, and we received them in very short time. Thank you.
McCormack
Customer Service & Shipping - Sarah helped me out- she was truly AWESOME!!! I kept changing the design and she never complained and promptly got the changes taken care of! Truly the best costumer service I've had from a company in forever! So refreshing to work with people that want to get your ideas absolutely perfect! I'd order stuff again any time!!!
Holdman
Crouch
Customer Service & Shipping - N/a
Leiber
Customer Service & Shipping - Customer service was exceptional. Shipping was fairly priced and on time.
Tupper
Customer Service & Shipping - Customer service through out my ordering process was outstanding. I used the live-chat feature and received all the information I requested along with the patience that I needed from the rep. Thank you!
Carter
Customer Service & Shipping - Customer service was awesome ! Shipping need to be looked at a little. Some of the Tumblers had flat spots on them from being packed so tight.
Moody
Customer Service & Shipping - Your team was great to work with. We had several changes that we made to the art work. Your suggestions were helpful.
DeQuoy
Customer Service & Shipping - The service was awesome, Eli was very helpful and was able to have my order in on time. It was my first time ordering from here but it will not be my last.
Carrejo
Customer Service & Shipping - All tumblers were packed very well and shipped in a timely mannered
Dwyer
Customer Service & Shipping - The shipping cost to Hawaii was going to be $500 which is a little rediculous. Customer service was on point tho with the whole process. Would definitely recommend you guys and use you again
Garcia
Customer Service & Shipping - The tumblers were shipped and arrived as promised. I called the Pro Imprint stating the problem of the scratches and was told they would give me credit toward my next order. This order was for a family get together not something corporate. I did not need another minimum order. I asked for credit on my CC and was told I had to get it through the manufacturer. At that point Pro Imprint dropped the ball, as I am still waiting to hear from the manufacturer. Very poor customer service.
Lynch
Customer Service & Shipping - TIM was awesome, answered all my questions promptly. Tracking was provided and arrived on time.
Wood
Customer Service & Shipping - Customer Service was more than helpful and ensured our items were delivered on a very tight schedule. Thank You!
Osypian
Customer Service & Shipping - Timely delivery.
Walker
Smith
Customer Service & Shipping - Excellent customer service! Kudos to Kenneth Fish, we really enjoyed working with him. He's very professional and extremely nice. We highly recommend Pro Imprint! I have already referred my coworker to place an order.
Mendez
Cummings
Customer Service & Shipping - Good
Demonbreun
Customer Service & Shipping - Great. I love the generated email informing me that my shipment is on the way.
Middlebrooks
Customer Service & Shipping - Received on time
London
Customer Service & Shipping - Customer service was absolutely perfect. Other companies should strive to be like you. Staff was very patient, knowledgeable, helpful and friendly. We will be back again. Product was perfect.
Rafter
Customer Service & Shipping - Erin Murray was the person of contact. We needed this as soon as possible. She not only got the job done she is very professional. We love our product and we love that she was always available by phone. Thank you Erin you made us a very happy customer.VJackson
Customer Service & Shipping - Customer Service is so nice! I was not only able to submit my first order with helping me on the logo upload, but, called months later to order more without any issues!
Eaton
Customer Service & Shipping - They were done & shipped to me in a timely matter
Gibilante
Customer Service & Shipping - The service was friendly and prompt. Couldn't have asked for a better experience
Funk
Customer Service & Shipping - Excellent Seriously they look great and totally hassle free. Thank you for making it easy.
Hemmer
Product & Design Quality - Everything from the order process to the follow up to delivery was great! Exceeded our expectations.
Customer Service & Shipping - Chairs arrived in plenty of time for our event.
Terry Schordock
Customer Service & Shipping - Quick shipping.
DeGrandi
Customer Service & Shipping - Everyone I worked with was professional and helpful when I had questions. And the email notices on where things were in production were helpful--although, we got the chairs two days *before* I got an email saying they had shipped.
Coronado
Customer Service & Shipping - Customer Service was AWESOME.
Customer Service & Shipping - My customer service representative Jolynn Altimore was outstanding. She was incredibly pleasant, easy to work with, thorough and quite patient with me. She was always available and responded in a timely manner if not immediately. She is a true gem and you should do you best to keep her in your employ.
Coleman
Customer Service & Shipping - I ordered 2 items: blue tooth speakers and folding chairs. The CS rep got the numbers mixed up and told me the speakers did not come in blue, so I cancelled those and still wanted blue chairs. She got my name wrong on her email response, and she ended up ordering the wrong product for the chairs so I received black ones that I did not approve.
Prins
Customer Service & Shipping - Everything was on time!
Lauman
Customer Service & Shipping - Very Friendly
Ross
Customer Service & Shipping - Extremely good
Hicks
Customer Service & Shipping - They were able to meet our deadline and even delivered ahead of time! Customer service was professional, quick and effective! Big thanks to Mike Kelly!!!
Kephart
Customer Service & Shipping - customer service is awesome. Devin is such a great representative !
JOENS
Customer Service & Shipping - Excellent customer service and shipped in timely manner.
Kearns
Customer Service & Shipping - I can't say enough good things about the customer service or the shipping department. I feel like i have been kept in the loop through out the entire process.
Randall
Customer Service & Shipping - perfect! yall did EXACTLY what was promissed!
Grimes
Customer Service & Shipping - Customer service is great. The only issue we had was getting the shipping notification. I called and was told they were still in production 2 days before they were supposed to arrive when in reality, they were already shipped out.
Khongkhoune
Customer Service & Shipping - Very friendly and helpful. Went above and beyond
Law
Customer Service & Shipping - Received before time.
Horton
Customer Service & Shipping - Easy to work directly with consultant who made adjustments until we were completely satisfied with the print work. they gave several options so that the process was quick!
Puhl
Customer Service & Shipping - Received them very fast with no issues.
Lewis
Customer Service & Shipping - Very responsive.
Ritchie
Product & Design Quality - Gorgeous umbrellas! Perfect for our event.
Customer Service & Shipping - Shipping was right on schedule.
Tamara Pasquarella
Customer Service & Shipping - Customer service goes way beyond to find your needs and fast shipping
ARNOLD
Customer Service & Shipping - The PROIMPRINT team walked me through every step of the order process. Hats off to them, keep up the great service
Customer Service & Shipping - The items where not shipped on a time and came about 2 weeks later than I hoped.
Renne
Customer Service & Shipping - While the ladies I spoke to were lovely and most helpful, our product was here nearly 4 weeks after the promise date.
Van De Loo
Customer Service & Shipping - Customer service was slow. Once I made contact, I would get a quick reply.
Somchanhmavong
Customer Service & Shipping - excellent
Ogden
Customer Service & Shipping - Customer service was friendly and quick to answer any question. We got our umbrellas about 2 weeks after ordering.
Adams
Customer Service & Shipping - Customer Service talked with me several times to work through my ideas and pricing needs
Jones
Customer Service & Shipping - Great service, quick.
Kunsman
Customer Service & Shipping - Great job.
Moore
Customer Service & Shipping - Great customer service.
Courson
Customer Service & Shipping - Your customer service was great. Brandon Cox is so personable and an asset to your company. Top-rate service.
Baldino
Customer Service & Shipping - Easy ordering and product arrived on time.
Lasch
Product & Design Quality - They were ready and willing to help me get the design I wanted. Very satisfied.
Customer Service & Shipping - Associate was very helpful, review / edit process was quick and easy, and shipment arrived fast. Good quality, comfortable masks. Exactly what I needed at a great price! Color note: the "red" is a deep red, which happens to be the shade I wanted.
Deborah Ruth
Customer Service & Shipping - Great-Fed Ex had a delay and they followed up to. make sure the order got to me on time.
Beebe
Customer Service & Shipping - Speedy responses through chat and via phone.
Hunn
Customer Service & Shipping - There was a quick turn around for the delivery of my product.
Customer Service & Shipping - They were quick.
Compton
Customer Service & Shipping - Excellent customer service, and order received exactly on time!
Bonds
Customer Service & Shipping - great and on time
Aslanyan
Customer Service & Shipping - See above
Eckstein
Customer Service & Shipping - Nice.
Ikeda
Customer Service & Shipping - Michael Peterson was wonderful to deal with, understanding our requirements about specific details of the face masks and the timing of receiving the masks.
Stolz
Roundtree
Customer Service & Shipping - I need to wait before responding as I need missing masks and would also like to order 20 more!
Hayes
Customer Service & Shipping - Production was quick and delivery was on time
Severson
Customer Service & Shipping - LOVED the customer service - that was a 10 star. However the shipping was later than promised AND I had to keep emailing to get a tracking number.
Ford
Product & Design Quality - Fast print and delivery. Reasonable price. VERY happy with this product and your company.
Customer Service & Shipping - easy peasy.
John Shoen
Customer Service & Shipping - Great customer service, communication and speed of delivery!
Finch
Customer Service & Shipping - Got in before we needed them. Awesome
Guilbeau
Customer Service & Shipping - Great help and appreciate the folow up phone call after order was placed.
Chu
Customer Service & Shipping - It was flawless!!
Pecora
Customer Service & Shipping - Our shipment arrived a day before the promised date and was really excited to open up the package.
Customer Service & Shipping - Customer service was very efficient and answered my questions immediately. After only two changes, my design was ready to print. Customr service kept me informed on the progress of the order until it shipped.
Shapllo
Customer Service & Shipping - Quick delivery!
JAMES
Customer Service & Shipping - shipping went smoothly
McGeorge
Customer Service & Shipping - Extremely helpful and quick to respond.
Nieto
Customer Service & Shipping - awesom
Finnegan
Customer Service & Shipping - Very easy to work with, product arrived quickly. Would definitely do business again with them.
Peterson
Product & Design Quality - Great product
Customer Service & Shipping - Easy to work with, prompt service and shipping!
Kirsten Heerdt
Customer Service & Shipping - yay!
Klein
Customer Service & Shipping - Excellent customer service! Easy to contact the person in charge of our account - she was there to make any edits or slight changes super easy! We will definitely be using ProImprint in the future!
Maliniak
Customer Service & Shipping - Helpful and swfit
Wells
Customer Service & Shipping - Always responsive and shipped as quickly as possible.
Durkin
Customer Service & Shipping - Super quick service, and shipping!
Rumelhart
Customer Service & Shipping - great!
Henry
Customer Service & Shipping - No issues with the shipping! I like that it came in multiple smaller boxes or easy handling and storage.
Zehnle
Customer Service & Shipping - Ken is awesome to work with and is very prompt at getting back to us!
Hollibaugh
Customer Service & Shipping - Super helpful. You have a great team!!
Sullivan
Customer Service & Shipping - Customer service was outstanding!! Very helpful.
Product & Design Quality - Great bag for the price!
Customer Service & Shipping - Customer service is stellar! Super responsive and ships quickly!
Erica Savage Sitokisi
Customer Service & Shipping - We ordered the wrong item on accident and Promimprint worked with us to fix everything! Awesome customer service!
Diehl
Customer Service & Shipping - The bags made it in time for our event. I was very grateful for that!
Whatley
Customer Service & Shipping - Andrew does an excellent job getting us the products and delivery we need.
Driver
Customer Service & Shipping - very helpful in the entire process
Stinson
Customer Service & Shipping - Takye Howell helped me get a rush order started and approved within 24 hours of calling him. He was amazing and professional and ensured that the high school football players had their backpacks for their annual banquet on short notice! It was a success. I will definitely be calling him for future orders! Thank you!
Customer Service & Shipping - Roth was amazing. Followed up every step of the way to ensure I was happy with the proofs and with the final product. Excellent customer service.
Schenk
Customer Service & Shipping - very helpful, prompt.
O Connell
Customer Service & Shipping - Felt so confident in my sales rep and valued.
Armstrong
Customer Service & Shipping - I used Chat and the associate was extremely helpful in directing me with questions that I had. Order arrived earlier then expected.
Customer Service & Shipping - The customer service was OUTSTANDING due exclusively to Sollan Belina. He was very professional and helped me think through various options that made a huge difference.
Dorman
Product & Design Quality - LOVE IT
Customer Service & Shipping - lOVE IT
I Am Midnight Storm
Customer Service & Shipping - fast service
Customer Service & Shipping - Customer service was first rate.
Moyers
Customer Service & Shipping - They are really cute
Calleja
Customer Service & Shipping - NO issues and it all arrived as stated
FAGUS
Customer Service & Shipping - on time
Mata
Customer Service & Shipping - Shipped very quick
Nichols
Customer Service & Shipping - Shipped early.
Richardson
Customer Service & Shipping - Perfect.
Fermin
Bluel
Product & Design Quality - The product was exactly what I was expecting.
Customer Service & Shipping - The customer Service ended up being great. They were able to rush my order. Thank you
Helena Han
Customer Service & Shipping - Beginning to end I was handled very professionally. All of my questions and concerns were addressed. Kudos to the art Department excellent turn around speed paid very close attention to detail. When it comes to printed material of any kind I am very critical. A plus all around
Gorski
Customer Service & Shipping - Stellar easy to deal with customer service and sales reps made the entire process a breeze.
General Store Inc
Customer Service & Shipping - The bags arrived quickly
Cedeno
Customer Service & Shipping - AMAZING WORK! Amazing costumer service. We will be back again!
SHOWALTER
Customer Service & Shipping - Customer service was great. Rushed my order for me
Customer Service & Shipping - Super quick production and shipping. Everything seems to be good quality. Lowest minimum quantities out there. Will definitely be back when we need other promotional items.
B
Customer Service & Shipping - Customer Service while fabulous for the first order was bordering on terrible for this one. It took WEEKS and several emails on my part to get the answers I needed. And then as soon as I ordered the bags (the same day) I received a promo code and asked that it be applied to the order with no response.
Chase
Customer Service & Shipping - Excellent. Made changes I needed right away; very responsive and very good at what they do.
Carlisle
Product & Design Quality - Great job in design and product quality, especially with the short turn around time that was given.
Customer Service & Shipping - James Gartrell was EXCELLENT. Swift response time about product and information that was needed. Also made suggestions so we would receive the best end result. James, thank you so much!!!!
Florence Clyburn
Customer Service & Shipping - My rep Timothy Lee was fantastic! I really appreciated him following up after they arrived!
Domes
Customer Service & Shipping - Our products were delivered timely without issues.
Nevels
Customer Service & Shipping - great, dependable.
Bester
Customer Service & Shipping - Excellent service and fast shipping!
Penn
Customer Service & Shipping - Nothing but the most helpful representative and service.
Ermitano
Customer Service & Shipping - Fantastic!!!
Laroya
Customer Service & Shipping - I asked ProImprint to set up the print/design for me and they sent me several versions until I was satisfied and were very nice to work with. Shipping was fast, and boxes arrived packed and shipped very professionally.
Shelley
Product & Design Quality - Love the result!
Customer Service & Shipping - Helpful and on top of communication.
Jacob Baum
Customer Service & Shipping - Customer service was very helpful and shipping was easy to track.
Chan
Customer Service & Shipping - Rush shipping at no upcharge got our products here in time for our event!
Parks
Customer Service & Shipping - On time.
VENDIOLA
Customer Service & Shipping - Fast, understandable and great communication
City Cheetah
Customer Service & Shipping - Very helpful when we were able to speak and made shipping adjustments as needed.
Boschen
Customer Service & Shipping - Kim was great to work with.
Kehrer
Customer Service & Shipping - Great customer service and we received our order in a timely manner
Troutman
Product & Design Quality - They look great - everyone loves them.
Customer Service & Shipping - Friendly staff - thank you
Corinna Halverson
Customer Service & Shipping - Excellent customer service, they really worked with me to find the right price and product.
Miller
Customer Service & Shipping - Great turn around time!
Customer Service & Shipping - Our items arrived quickly as promised.
Squibb
Customer Service & Shipping - Great customer service & shipping was quick and reasonable.
Traub
Customer Service & Shipping - great and fast
Carroll
Product & Design Quality - Umbrellas came out great.
Customer Service & Shipping - Really enjoyed working with this company. The online chat was SUPER helpful and they responded to emails very quickly. I actually had to add more to my order and they accommodated me! Most companies would never do that!!
Erien Watson
Customer Service & Shipping - was fast!
Davis
Customer Service & Shipping - Everything turned out great as anticipated. CS was great with our rep who delivered on everything he said he would. We would definitely go with proImp again.
Tovar
Customer Service & Shipping - love it
Katsanevas
Customer Service & Shipping - na
White
Customer Service & Shipping - Was very timely
Shettlewood
Product & Design Quality - GREAT PRODUCT
Customer Service & Shipping - FAST SHIPPING
Waite General Store Inc
Customer Service & Shipping - Had a slight change and rep handle flawlessly without delaying order and save a couple of bucks too!
Griffin
Customer Service & Shipping - Great experience!
Fread
Customer Service & Shipping - Great experience. cheap. fast. easy. We will use this company again.
Barfield
Customer Service & Shipping - Fantastic service
Barnes
Customer Service & Shipping - Super and fast
May
Product & Design Quality - The bag is what I expect.
Customer Service & Shipping - Great service and fast
Juliana Gomez
Customer Service & Shipping - very good
CALLAGHAN
Customer Service & Shipping - Helpful sales, great follow up! Surprisingly fast arrival - one week!
TX
Customer Service & Shipping - Fast
Gomez
Customer Service & Shipping - Everyone I have dealt with has been great! Thanks!
Womack
Customer Service & Shipping - Shipping had a few problems, missed 20 of the totes, but customer service was great.
Shah
Product & Design Quality - Great!
Customer Service & Shipping - Salih provided excellent service!
Lizz Hill
Customer Service & Shipping - everything was easy and fast
Hansen
Customer Service & Shipping - VERY timely, easy to work with, great customer service
Hulin
Customer Service & Shipping - FANTASTIC!!
Customer Service & Shipping - Customer service was 100% the best customer service I have ever received. It started out with just a chat box. The person I was chatting with was extremely helpful. I was so shocked by how amazing the customer service was. The shipping was excellent too. We were in a bind and needed the order really quick and they were able to make our 50 custom bottles and get them to us in a couple of days! I recommend this company to anyone! I will be using Pro Imprint again soon!
Pantalemon
Product & Design Quality - Excellent service and the quality of the journals beyond expectation. I will definitely use this service in the future.
Customer Service & Shipping - Delivered as promised.
Mia J Douglas
Customer Service & Shipping - Paola Velasquez was very knowledgeable, helpful, and responsive. Paola was amazing. Our organization will definitely reach out to her for future orders.
Nualsumlee
Burnett
Customer Service & Shipping - Eric has been by my side and has bent over backwards to procure for us the items we need. He is quick with suggestions and really gets what we are looking for!
Batista
Customer Service & Shipping - James Gartrell really took care of my order. He ensured that I had timely updates on the journals that were not a quick ship items. I appreciate his phone calls and follow-up email. He definitely made my experience better.
Scott
Product & Design Quality - I re-ordered I love the quality, and the service pretty good.
Customer Service & Shipping - Very fast
Customer Service & Shipping - The shipping was fast.
Customer Service & Shipping - Great!
Armas
Customer Service & Shipping - Awesome customer service from the website to the follow up emails and calls.
Glover
Jampala
Product & Design Quality - Exactly what I ordered and they look great
Customer Service & Shipping - Arrived very quickly.
BARBARA MASKET
Customer Service & Shipping - Great communication and our order arrived quickly
Wolken
Customer Service & Shipping - Customer Service was 10/10 - will definitely be ordering more product in the future.
Goncalves
Customer Service & Shipping - Super fast turnaround
Customer Service & Shipping - Each individual lip balm was wrapped separately!
Buffaloe
Product & Design Quality - Excellent Product!
Rosana Carvallo
Customer Service & Shipping - excellent customer service
Carvallo
Bernstein
Customer Service & Shipping - We received this so quickly. I wish the option for "Standard Shipping" was offered on your website's order page.
Nava
Customer Service & Shipping - Very helpful and easy to talk to a real human!
Havrda
Product & Design Quality - The towels were awesome! I needed them for a tennis tournament and they were perfect because it was an outdoor tennis tournament and it was in the 90s. All of the players commented on how nice they were and how they stayed nice and cool for them after they put water on them. I would definitely order them again.
Customer Service & Shipping - I originally ordered items from a different website but they were out of stock. By the time I was notified it was out of stock it was just a few days before I needed the items. I ordered my items from ProImprint and when I talked to the customer service agent, they said they would make sure the items would get to me by the time I needed them. The day before the event that I needed my items for, they arrived. I am definitely ordering from ProImprint again and will tell anyone that is looking for something custom to go through ProImprint.
Becky Hankel
Customer Service & Shipping - Great communication and fast shipping.
Timonere
Customer Service & Shipping - James was great. Thank you very much.
Husbands
Customer Service & Shipping - Customer service with James helping was very good. James was very helpful. Shipping was very fast.
Reed
Customer Service & Shipping - I would say this is a 0/5. When order was placed two persons in our company were guaranteed delivery by Friday May 3rd for our event on Saturday May 4th. The product was shipped a day late, causing our order to arrive after the needed date. I made attempts to inquire about the issue. Spoke with a account representative that was going to try and get a hold of FedEx to change shipping when it arrived at one of the hub destinations. Never heard back, and did not have a second call returned when placed the next day. If we had not been guaranteed delivery when ordered, we would have paid extra for shipping to get the product when we needed it. Now we get to assume costs of mailing product to our participants.
Dao
Product & Design Quality - Turned out exactly how we ordered them!
Customer Service & Shipping - Eric was so helpful throughout the entire process, from finding us the right product to the delivery.
Tatum Freeman
Customer Service & Shipping - Excellent customer service and communication throughout the whole design and ordering process. Very quick turn-around time too! Very satisfied!
Customer Service & Shipping - Just fine, all online.
DuSell
Customer Service & Shipping - Excellent
Krushinski
Product & Design Quality - Great tumblers. Great quality
Customer Service & Shipping - Fast and accurate
Sally Kelly
Customer Service & Shipping - The staff was very helpful in the purchase of the tumblers.
Lannom
Customer Service & Shipping - Great customer service, love that they reach ouot to you and make sure it is all ok!
Mayfield
Customer Service & Shipping - i received the tumblers with half of them printed incorrectly. i also paid for 100 more that i never received. i was told i would be notified about both but no word yet on when i'll get either order.
Sheehy
Product & Design Quality - The product design/Logo turned out great!
Customer Service & Shipping - The shipment came in way ahead of promised date!
Jennie Garcia
Customer Service & Shipping - Arrived quickly. Staff was great.
MURRAY
Customer Service & Shipping - It came as expected.
Mobley
Customer Service & Shipping - Good.
KURODA
Product & Design Quality - The product was good same as the sample
Customer Service & Shipping - I was disappointed in the speed of things. The 1st sample never arrived and the 2nd one eventually made it. My rep was nice when I did talk to him. However, any changes made must go right in their system and they don't check on it. I gave them a few days and then would call and that's the only way our things got done.
Amanda Christensen
Customer Service & Shipping - All delivered safely and on time.
Woodby
Customer Service & Shipping - very happy! Fast and friendly
Somers
Customer Service & Shipping - Great communication and quick delivery
Sterling
Product & Design Quality - The product is wonderful. I ordered 36, received 35 and contact the company immediately. Explained not an issue since 1 was mine I would to with out. To my surprise an aluminum bottle was sent out to me, no logo, but very kind.
Customer Service & Shipping - Fast, which works out great
Barbara Blackwell
Customer Service & Shipping - A+++
Velez
Customer Service & Shipping - Delivered exactly when it was expected.
Brunson
Customer Service & Shipping - Customer service was great, but shipping was bad news. My box was torn open and quite a few bottles were damaged. I have yet to contact customer service about this yet. Timing was good and fast.
Tapp
Product & Design Quality - Very impressed with the design quality
Customer Service & Shipping - Hannah was my primary contact for my purchase, she was very helpful and replied quickly and efficiently.
Genevieve Popola
Customer Service & Shipping - Lauren Soyars was the entirety of the reason I will be a returning customer. My event was on a short timeline and Lauren gave each item her full attention to detail, as well as dealt with me panicking over out of stock items and delivery dates. Lauren was the glue that kept this entire order together and if I ever need items again, she will be my sole contact. THANK YOU LAUREN!
Carnevale
Customer Service & Shipping - I experienced great customer service from the planning process to implementation of our design! Steven Osmanski went above and beyond to help me with everything.
Sulek
Product & Design Quality - Amazing products
Customer Service & Shipping - Loved how fast it got to me and I loved how they sent me sample after sample until I was completely satisfied!
Tara Lale
Customer Service & Shipping - Best Customer Service! Did everything to make sure I had what I needed in time.
Mendoza
Customer Service & Shipping - Easy to communicate with! Live chat super helpful
Chaves
Customer Service & Shipping - We will definitely order from you again. I enjoyed being able to approve the image on the design. Made me reassured that the product would turn out how I expected.
Evey
Product & Design Quality - The product is perfect. The imprint was done perfectly. They were quick and helpful.
Customer Service & Shipping - It was shipped on time.
Susan Maley
Customer Service & Shipping - Quick shipping and fast service.
Havard
Customer Service & Shipping - The customer service was great! They were awesome from order placement to delivery of finished product.
Vess
Customer Service & Shipping - The company seemed eager to help me solve my problem with the logo but made communication difficult
Ehnle
Product & Design Quality - Mouse pads came out wonderfully.... Only thing is that depth could be larger... too flimsy....
Customer Service & Shipping - Satisfied with shipping...
Jacqueline West
Customer Service & Shipping - Pro-Imprint made it possible for us to receive our personalized mouse pads promptly. We are extremely please with both the service and product.
Young
Customer Service & Shipping - Good!
Edge
Customer Service & Shipping - Great follow-up after placing the order online. Asking the right questions to meet our deadline and expectations. Thank you!
Stiff
Product & Design Quality - Service is good - mask are fine just not the same mask as the sample I was sent. Satisfied with the mask that was shipped with logo.
Customer Service & Shipping - received promptly
Stoddard County Circuit Court
Customer Service & Shipping - Product was delivered quickly without error.
Lucore
Customer Service & Shipping - Easy to work with.
Ganley
Customer Service & Shipping - Great service!
Product & Design Quality - I have not received the product, but the ordering process was very simple and easy to order. Thanks to your people for all the assistance.
Customer Service & Shipping - All the people I talked to were very courteous and acted in a very professional manner, especially Jennifer.
Andres Tarin
Customer Service & Shipping - My service representative was extremely helpful and went above and beyond to help us receive the correct product in a timely manner. I was very very pleased and would certainly recommend Pro-Imprint to others.
Meyers
Customer Service & Shipping - Communication regarding completion and shipping needs improvement but otherwise great service.
James
Customer Service & Shipping - Communication was awesome when speaking with Sara online, however, my only negative remark would be that I did not receive an update until the day the product was delivered.
Product & Design Quality - These sunglasses are a huge hit! Customers, employees, kids and prospective customers love them! Great for events and goodie bags!
Customer Service & Shipping - I love working with Sean Jenkins and Michael Peterson. They make ordering easy and quick! Super helpful when I can't decide what product I want next!
Cara Lionberger
Customer Service & Shipping - very good on both
Brown
Customer Service & Shipping - I found the customer service to be very satisfactory! We got our order in good time before the event, and they were well packaged for the amount of sunglasses we ordered! Thanks so much!
Hill
Product & Design Quality - Great product! Neat, quality printing. Exactly what we ordered.
Customer Service & Shipping - Great turnaround time and customer service! When we thought we were missing a package, Eric was quick to respond and coordinated with FedEx to make sure we got our order on time.
Mitali Patel
Customer Service & Shipping - Extremely helpful! A few of the items were misprinted and the team replaced them no questions asked!
Benson
Customer Service & Shipping - Thank you for getting the order to me within my time constraints.
Slettebak
Customer Service & Shipping - Timely delivery
Hawkins
Product & Design Quality - Our church does a Girl's Retreat and for several years, we have ordered tumblers from your company. They are exactly what we need for the girls!
Customer Service & Shipping - I am so blessed by the Customer Service of your company! They are so patient when I can't figure something out! It's awesome!
Debbie Greer
Customer Service & Shipping - I contacted a rep and he got back to me very quickly. It was re-ordering something I had ordered a year ago.
Customer Service & Shipping - The turn around time for shipping is great!
Product & Design Quality - Couldn't think of a better promo item during COVID.
Lauren Carnevale
Customer Service & Shipping - Completely satisfied
Lomangino
Customer Service & Shipping - Helpful
Tresca
Product & Design Quality - Product very nicely customized and individually wrapped
Customer Service & Shipping - Great Service and prompt delivery!
LeKeita Sanders
Customer Service & Shipping - I didn't see it, but my group said 1 broke in shipping. 1 of 300 is good in my book.
Ciccarello
Customer Service & Shipping - Very friendly and efficient! So Glad I found this company
Product & Design Quality - Great quality! Great price!
Todd Dolney
Customer Service & Shipping - Very Happy with both
Oldakowski
Customer Service & Shipping - Again, I was supposed with all information I needed and contacted regularly with details and answers to any questions
Hebb
Product & Design Quality - loved this product
Customer Service & Shipping - loved the customer service as well as the shipping was on time and in perfect condition
Jane Moore
Customer Service & Shipping - You guys were able to get my order to me on short notice-thank you!!
Mann
Customer Service & Shipping - great customer service, product arrived in great shape
Duncan
Product & Design Quality - Great quality; very soft.
Customer Service & Shipping - Devin was so helpful throughout the entire ordering process. Would definitely work with him on future orders!
Elizabeth Lawson
Customer Service & Shipping - My rep Devin is awesome and always so helpful. He makes the design and ordering process so easy!
Lawson
Customer Service & Shipping - I can't say enough good things about Eric Kim. My order was kind of last minute and Eric was able to get everything to me even before I requested. He was quick to respond and when I asked for changes, they were done so quickly. I will be contacting this rep for any future purchases for my company!
Hall
Product & Design Quality - Our guests loved them.
Customer Service & Shipping - Arrived ahead of time!
Karen Kindercallens
Customer Service & Shipping - Arrived early!
Kindercallens
Customer Service & Shipping - Excellent service
Goodnight
Product & Design Quality - Everyone was so helpful and products came so quickly and looked great!Professional and excellent service. Prices are the best around
Customer Service & Shipping - Everyone was so helpful and products came so quickly and looked great!Professional and excellent service. Prices are the best around
Jennifer Eden
Customer Service & Shipping - Quick and on time
Leverette
Customer Service & Shipping - Erin is always the best. She always knows how to help me out!
Asgari
Product & Design Quality - Our masks turned out great, but the customer service was the best part! We had a tight time-line and the color we wanted was out of stock. They did a great job keeping my updated and in the end, we got the masks we wanted a few days early! Would definitely order from Pro Imprint again!
Customer Service & Shipping - Amazing customer service and fast, free shipping!
Lauren Davis
Customer Service & Shipping - Excellent customer service
Muni
Customer Service & Shipping - GREAT CUSTOMER SERVICE VERY EASY TO DEAL WITH ANSWERED ANY QUESTIONS PROMPTLY
Gibson
Product & Design Quality - These are a very well made product and I have strtaed using them instead of business cards as people actually use them and see my name on a daily basis
Customer Service & Shipping - The customer service staff is outstanding
Thomas Collins
Customer Service & Shipping - I needed to call customer service as the website added a setup charge to a re-order and the person I talked with handled then order immediately and resolved that issue.
Collins
Customer Service & Shipping - Quality product at an affordable price. The account Rep that assisted me was outstanding and the shipping was fast.
Product & Design Quality - From start to finish our experience was excellent . Eric Kim was very helpful with the ordering, embroidery etc. We received the blankets and LOVE them !!!
Customer Service & Shipping - Excellent!
Kim Cole
Customer Service & Shipping - Customer Service was extremely helpful and knowledgeable about the products and what was needed. Made the entire process less stressful. Shipping was perfectly on time.
Customer Service & Shipping - It arrived by my deadline.
Carey
Product & Design Quality - GREAT
Customer Service & Shipping - GREAT
Melissa Saelee
Customer Service & Shipping - great
Saelee
Product & Design Quality - excellent quality
Customer Service & Shipping - fast and reliable
Nicolas Nicolas
Customer Service & Shipping - good
Narayanan
Customer Service & Shipping - I have been working with Devin who is super helpful, responsive and has gone the extra mile to ensure we have been happy with our orders. He's awesome!
Freeman
Product & Design Quality - Our new Sammie Squatch product bags turned out perfect! We are very pleased with the color, design, and quality.
Customer Service & Shipping - It did seem to take a while to get them printed and shipped once the status said they were in production. For a small run, I was expecting a little faster turnaround, but it wasn't an unreasonable amount of time.
Phillip Picton
Customer Service & Shipping - Elias was once again very easy to work with. I recommend asking for Elias if you need to order promotional items.
Product & Design Quality - I will have to get the items before I can rate the bag
Customer Service & Shipping - the service was great, the rep really was great giving the details that I needed to place an order
Robert Brisbane
Customer Service & Shipping - Quick shipping and great customer service when inquiring on shipping status!
Rice
Product & Design Quality - High quality product that we have used for our business for many years.
Customer Service & Shipping - Devin Hawkins is the best. Helped us with a rush order even on his day off!!!
Harvey Richman
Customer Service & Shipping - Everyone I spoke with was extremely helpful and made the ordering process completely painless. We've very satisfied with Pro Imprint and will definitely be using them in the future.
Hein
Product & Design Quality - Great quality for the price! Very happy with the product and the imprint looks great.
Customer Service & Shipping - Always thankful to my rep Devin for making the process so easy!
Customer Service & Shipping - I should not have to send multiple emails to get updates.
Dalton
Product & Design Quality - Product design and quality was just as I'd hoped:-)
Customer Service & Shipping - Customer service was fabulous and shipping was prompt
Sherry Brown
Product & Design Quality - Description on website matched exact product.
Customer Service & Shipping - Excellent customer service! The representative was attentive and response time was excellent!
Denise Lamb
Customer Service & Shipping - The whole process went very smoothly.
Cunniffe
Product & Design Quality - They turned out great, and the magnet is strong!
Customer Service & Shipping - Fabulous customer service experience, and the items were shipped sooner than expected.
Alexis Clausen
Magness
Product & Design Quality - good
Rose Cabiltes
Customer Service & Shipping - Very satisfied
Cabiltes
Product & Design Quality - The team was great to work with! Our umbrellas turned out great! Thank you, we will be back again!
Customer Service & Shipping - Great team, very responsive and helpful.
Jenifer Morin
Customer Service & Shipping - The items were produced on schedule in a timely manner.
Stillion
Product & Design Quality - I was very happy with everything pertaining to my order:-)
Customer Service & Shipping - I was very happy with everything pertaining to my order:-)
Customer Service & Shipping - very satisfied
Product & Design Quality - Love them
Bénédicte Muranken
Customer Service & Shipping - Communications for my order were efficient and timely. Shipping was quick and on time as well.
Watson
Product & Design Quality - They look so nice
Customer Service & Shipping - Devin always makes designing and ordering very easy!
Customer Service & Shipping - Michael always takes care of my orders and does a fantastic job! He is #1 in Customer Service!
Product & Design Quality - Great product! Neat, quality printing. Exactly what we ordered. Many of the pens in the box were unscrewed /loosely assembled on arrival, but that wasn't hard to fix.
Customer Service & Shipping - Delivery was right on time
Customer Service & Shipping - Great service when company imprinted the wrong color. Fixed the problem in time for my event.
Denise Vaughn
Customer Service & Shipping - very responsive and worked with me well
Slezak
Product & Design Quality - Devin is always a great person to work with! He takes the time to check in on our product, even if it is the holiday season, this is something I really appreciate.
Customer Service & Shipping - Again, Devin is a great rep to work with!
Taylor Stewart
Customer Service & Shipping - Perfect
Reunion Committee
Product & Design Quality - I was pleased with my order. I had a deadline, and ProImprint was able to meet it. Thanks
Customer Service & Shipping - I wasn't happy that my sales rep was tough to get hold of, but hay stuff happens. I will come back in the future!
Dominica Alvarez
Customer Service & Shipping - Called to confirm shipping and changes made top make sure I was happy!
Product & Design Quality - excellent
Ruby Adib
Customer Service & Shipping - Late. Non responsive to problem until elevated to a manager
Barnello
Product & Design Quality - Great quality
Customer Service & Shipping - 1 week turnaround...can't beat that! Very pleased with the experience!
Amy Gough
Customer Service & Shipping - quick shipment
Lowry
Product & Design Quality - I Chose one of the less expensive pens because of budget. I wasn't expecting to get great quality pens because of the price compared to other pens. I received them very fast and I am absolutely WOWED!! These pens are exceptional quality. I was happily surprised and the print of my logo was spot on. I can't wait to design more stuff with this company. Definitely will recommend to everyone.
Customer Service & Shipping - I didn't have to deal with customer service because the transaction went so smoothly and I recieved them so fast.
Sarah Rish
Customer Service & Shipping - Eric has the best customer service ethics; highly recommended.
Sutherland
Product & Design Quality - Easy to work with. Great communication and quick turn around times.
Customer Service & Shipping - Communication was fantastic and we received the product before the promise date. Thank you. Highly recommend this company and we will be definitely use again.
Andrew Kryger
Heidt
Product & Design Quality - Satisfied
Danny Coleman
Customer Service & Shipping - Richard was great but his supervisor was horrible!
Delk
Product & Design Quality - Water Gun with Graeser's Extravaganza July 2017 printed on it
Gail Graeser
Graeser
Product & Design Quality - Final product matched perfectly the proof sent.
Customer Service & Shipping - Knowledgeable assistance by support team helped make this product exactly as envisioned. Arrived ahead of schedule.
Aryf Hussain
Hussain
Product & Design Quality - Great bag and the print turned out fantastic.
Customer Service & Shipping - I rushed my order and it shipped 3 business days after my approximant ship date. Fedex then took longer to deliver as well.
Molly Ramos
Customer Service & Shipping - I cannot say enough good things about this company. Not only are the prices fantastic, the customer service FAR exceeded anything I could have imagined. They had our order in hand within 72 hours. The customer chat agents were polite, courteous and attentive. Proimprint is a shining example of customer service!
Swiderski
Product & Design Quality - These pens are literally my favorite pens, with very smooth ink. And the imprint quality is excellent.
Customer Service & Shipping - Michael is the best!
Jessie Yarbrough
Customer Service & Shipping - Excellent in every way.
Chapman
Product & Design Quality - :-)
Customer Service & Shipping - Fast! Thank you!
Judith Gobbi
Product & Design Quality - Padfolios look great. Great customer service.
Customer Service & Shipping - We had a quick time line come up and received these on time. Thank you.
Kathy Allen
Customer Service & Shipping - Customer service was top notch, and met everything we were looking for as well as being ahead of our delivery time was an added bonus. Thank you so very much.
Allen
Product & Design Quality - sturdy magnetic memo clip! Just wish the magnet itself was a bit bigger, but everything is perfect regardless!
Kay Mccann
Customer Service & Shipping - Excellent service from several people. Arrival was faster than I expected.
McGinnis
Product & Design Quality - These are fabulous! They are quality pieces and they look great. 10/10. I do plan to purchase again in the future.
Customer Service & Shipping - Everything arrived on time. I work with Lauren directly as my sales rep. She truly is A+. She helps me get everything on time, she substitutes items to help me meet my deadline. She is fantastic. I want to be more like her.
Shawna Moore
Customer Service & Shipping - Awesome customer service
Product & Design Quality - A big hit. People loved them. I wished they were a little smaller
Customer Service & Shipping - Price is too high for shipping
Mark Bronson
Customer Service & Shipping - Communication was top notch. I used the online chat system. Very fast responses. Got the answers I needed.
Ho
Product & Design Quality - The bandage dispensers game a great.
Customer Service & Shipping - Everything went smoothly
Karen Backus
Customer Service & Shipping - We did have an issue with our printing when they sent us the proof, but we just told them what it was and they fixed it IMMEDIATELY! Excellent, fast customer service!
Product & Design Quality - The graphics looks fantastic and the bracelets are great quality.
Customer Service & Shipping - Shipping was as expected, and I was especially happy with the ease and helpfulness of those involved in the design process. Thank you!
Sara Potts
Customer Service & Shipping - Customer Service called me to follow up on a question I had - great job!
Campbell
Product & Design Quality - Bought these for our companies 25th-anniversary celebration, all the employees loved them. It is a great product, well made and the imprint looks fantastic. Ken is a pleasure to work with.
Customer Service & Shipping - No problems at all.
Connie Irving
Customer Service & Shipping - Customer service was exceptional and very easy to work with. Thanks for everything!
Cifelli
Product & Design Quality - Excellent!
Kevin Sutter
Customer Service & Shipping - Quick shipping, good packaging too.
Sutter
Product & Design Quality - The hats fit just right.
Customer Service & Shipping - Sarah was very helpful. She assisted by finding the exact hat I wanted to order. She answered my questions quickly and completely.
Leah Herreid
Customer Service & Shipping - Working with Sarah was enjoyable. She is very knowledgeable about the products and extremely responsive to my email and phone calls. She even took the extra time to reach out to the supplier since my timing was short, to ensure the information she was giving was 100% correct. Without that extra effort, I'm not certain I would have placed the order in time to meet my deadline.
Herreid
Product & Design Quality - Art was just right and then processing and mailing was great too.
Customer Service & Shipping - Easy ordering and great communication, via email.
Patricia Winans
Customer Service & Shipping - Great customer service & products. Thank you.
Product & Design Quality - Excellent! Fast turnaround!
Customer Service & Shipping - Great online service and super-fast production and shipping! Awesome job guys!
Chadwick Peterson
Customer Service & Shipping - Estimated shipping was on track.
Kroeger
Product & Design Quality - Good finished product
Carol Tresca
Customer Service & Shipping - After searching for flashlight key chains I found Proimprint to be the best price. Within a half hour of placing my order I received a call from proimprint telling me that my order had been received and if I needed help with artwork. Since I had downloaded logo already I was told they'd send a proof for approval. A little later same day a rep. called to let me know proof was ready for review he also asked when I needed my order which wasn't for several weeks. I received regular updates on my order. I ordered Sept. 13 and received my order Sept. 20. I'm definitely impressed!
Wade
Product & Design Quality - Nice
Customer Service & Shipping - These arrive in horrible condition the bags were wrinkled and crumpled. Needed to be ironed before they could be handed out. Terrible job of shipping and packing.
Product & Design Quality - These turned out excellent!
Customer Service & Shipping - Best customer service rep ever!
Lindsey Senter
Customer Service & Shipping - Very helpful people. All good.
Heilig
Product & Design Quality - We were extremely happy with the bags. We enjoyed woring with your company.
Customer Service & Shipping - Jennifer Curtis was extremely helpful. She answered all our questions and helped with the final product. She is an asset for your company.
Theresa Ciofani
Customer Service & Shipping - Much better service last year. I really had to chase people down this year. No call to see how everything came out or how they event went. I really miss my sales rep from last year.
Dean
Product & Design Quality - The design was awesome. The product was excellent.
Customer Service & Shipping - Great service. Arrived before expected.
Sue Watkins
Customer Service & Shipping - Delivered before I knew it was shipped.
Watkins
Product & Design Quality - Everyone was so helpful and products came so quickly and looked great!Professional and excellent service. Prices are the best around!
Green
Product & Design Quality - Logo had good sizing and placement on the first proof.
Customer Service & Shipping - Online chat for my ordering process was so very simple and efficient!
Gayle Pugh
Customer Service & Shipping - Customer Service was fantastic and easy to talk to! Shipping very fast!
Wansart
Product & Design Quality - Everyone loved the bottles, they are great Christmas presents.
Customer Service & Shipping - Customer service was amazing. They were fast and efficient. Shipping damaged one bottle, but I didn’t contact them about it. I gave that one to my own son.
Amanda Parrish
Customer Service & Shipping - It was great to have the person on online chat. very helpful
Gibbs
Customer Service & Shipping - product was on backorder, but worth the wait.
Michele Sorhagen
Customer Service & Shipping - We specifically requested shipping no sooner than 3 July. We were verbally told that would be honored.
Product & Design Quality - Great design and quality - thank you so much for the fast shipping too!
Customer Service & Shipping - Very responsive customer service! Thank you so much for the fast shipping too!
Marivee Jerome
Customer Service & Shipping - Customer service was great
Damico
Product & Design Quality - Even better than we expected for the price
Customer Service & Shipping - quick and easy!
Amanda Culp
Product & Design Quality - These silicone phone wallets are very nice and are as shown
Customer Service & Shipping - Customer service was very helpful and the product came on time.
Kathy Costa
Customer Service & Shipping - Ross helped from inception helped me getting it started moving and shipped for when I needed to get them with my boss onna plane AMAZInG and in a great pleasant attitude
Becker
Product & Design Quality - Good quality
Customer Service & Shipping - Customer oriented; exceptional customer service. Exceeded the estimated delivery deadline.
Blandine Annan
Customer Service & Shipping - Shipping Excellent
Annan
Product & Design Quality - Good quality and a big hit with our clients
Customer Service & Shipping - Super helpful and attentive staff that worked with me under a tight timeline
Candace Flint
Customer Service & Shipping - Received them as promised and Kenneth was very easy to work with in getting what we needed
Product & Design Quality - Very good
Customer Service & Shipping - I specifically requested that they be shipped within a specific time frame to avoid holding charges. They were shipped early. My representative jumped through hoops to have them held at a FedEx facility until my arrival at the convention but this was unnecessary confusion and stress.
Deborah Stanish
Product & Design Quality - Perfect product. Quick production. Seamless.
Customer Service & Shipping - Quick responses and shipment.
Lisa ONeill
Product & Design Quality - Product met my expectations - nice packaging, good chocolate.
Customer Service & Shipping - About 10 days after the supposed delivery date, I called to find out that there was a delay because the manufacturing was saying it had to be shipped on ice. I was under the impression that that was part of the basic delivery. Fortunately my chocolates arrived the afternoon before my fundraising event. That is cutting it way to close especially considering I'd been told I'd receive them about two weeks before the event.
Christy Pennington
Product & Design Quality - All were very good.
Customer Service & Shipping - Sollan was outstanding.
John Glikbarg
Product & Design Quality - I have not received the products as of the receipt of the survey, but anticipate a good quality. I welcome an opportunity to submit follow-up comments upon receipt of the items.
Lynda M Dorman
Product & Design Quality - Everyone loves the custom coffee mugs!
Customer Service & Shipping - James Gartrell is great as usual!
Kyle Vang
Product & Design Quality - Came out great!!
Customer Service & Shipping - Everyone was really helpful!
Liz Handel
Product & Design Quality - Perfect
Product & Design Quality - Great promotional piece, good quality.
Customer Service & Shipping - Everyone I have dealt with has been very professional.
Thomas M Lloyd Sr
Product & Design Quality - Mugs turned out great! Great quality mug and print. Added the text I needed and got the design right on the first go.
Customer Service & Shipping - Very nice.
Amanda VanBuskirk
Product & Design Quality - Our logo was printed beautifully
Customer Service & Shipping - Ross is SPECTACTULAR and takes GREAT care of us!! There was a shipping issue on this order which he caught and solved before we even knew about it.
MaryBeth Poplyk
Product & Design Quality - This mug is very good quality.
LaKeysha Williams
Product & Design Quality - Excellent job on these. Turned out better than expected. Great job!
Customer Service & Shipping - Excellent shipping.
Product & Design Quality - The print came out great. I wish I had gone with the smaller insulator size though.
Customer Service & Shipping - Shipping was fast - thank you! The product arrived in time for my event.
Kasey Breedlove
Product & Design Quality - Great product, and great service and turnaround. Thanks Andrew!
Customer Service & Shipping - Excellent! Thanks!
Nick Driver
Product & Design Quality - Just as I ordered!! They are great!
Customer Service & Shipping - The Customer service was great and very fast shipping!
Malinda Gregory
Product & Design Quality - Team loved the bottles and we received great feedback so far. We will have our logo larger next go around
Customer Service & Shipping - From beginning to end James was so helpful and patient with our requests.
Jessica Jones
Product & Design Quality - As advertised.
Customer Service & Shipping - Easy online ordering. Timely shipping.
Mark Brumbaugh
Product & Design Quality - Excellent! More detailed than I expected. Small fonts are easily readable.
Customer Service & Shipping - Always very accommodating and helpful. I had an issue with FedEx, and Proimprint customer service & shipping went out of their way to ensure things got worked out.
Nicholas Theis
Krystal Green
Product & Design Quality - The balloons were so cute with my logo. The quality and the blue metallic were perfect.
Customer Service & Shipping - Excellent and fast
Product & Design Quality - very pleased with the product for the price
Customer Service & Shipping - AMAZING! Lauryn was wonderful to work with and made sure we had everything we needed! I was so impressed with how fast the cups came!
Sarah Grunther
Product & Design Quality - The bottles are of gr8 quality and the artwork looked gr8. The receipt of the product was timely.
Customer Service & Shipping - The contact person was patient in our uncertainty and assured us that we would receive the best product on time
Anita Bonds Davis
Product & Design Quality - the tumblers were an absolute hit to encourage our Educators in returning to the schools in-house and virtually! much appreciated
Customer Service & Shipping - Excellent customer service and product arrived on time!
Gwen Robinson
Product & Design Quality - These bottles are high quality. Our employees loved them!
Customer Service & Shipping - Easy to deal with, great communication, and reliable service!
Anissa Steib
Product & Design Quality - Exceptional quality!
Customer Service & Shipping - Best customer service I've had in years!
Lisa Janelle
Product & Design Quality - Amazing
Customer Service & Shipping - The best customer service
Elayn Dinardo Dinardo
Product & Design Quality - VERY PLEASE WITH THE BOTTLES
Customer Service & Shipping - EVERYONE WAS VERY HELPFUL AND VERY CONCERNED WITH MEETING OUR NEEDS
Henryetta Whipkey
Product & Design Quality - Great color selection, clean print
Customer Service & Shipping - Awesome design, very high-quality water bottle
Stephanie Benson
Product & Design Quality - Great
Customer Service & Shipping - Very helpful and quick
Sarah Matte
Product & Design Quality - Your graphic design department was easy to work with.
Customer Service & Shipping - Mike is your best salesperson. He is extremely helpful and courteous.
Mary Sutherland
Product & Design Quality - Tyler beautiful
Customer Service & Shipping - Excellent and professional.
Cookie Marshall
Product & Design Quality - Exactly what we wanted!
Customer Service & Shipping - Looked great!
Will Lupton
Product & Design Quality - Great service online, especially speaking using the chat tab. My order was taken and proof submitted. When I pointed out one item missing, they promptly responded and fixed. Very happy with my item cost and print. Would use again!
Customer Service & Shipping - Arrived by date I needed and was exactly what I'd ordered.
Jackie Woods
Product & Design Quality - Great! We got a shipment of these same umbrellas a year ago, and they proved to be very good.
Customer Service & Shipping - Customer service people are very helpful. I think maybe there's some miscommunication between departments. The order was delayed because of out-of-stock colors, so it was getting close to our sale date. The umbrellas arrived yesterday, and only today I received the email that they had been shipped! Pretty funny. All's well that ends well, but we couldn't help worrying there for a while. Anyway, thanks very much for dealing with my calls, and for the beautiful logo designed last year.
Winona Tyler
Product & Design Quality - exactly what i wanted
Customer Service & Shipping - swift and prompt service
Alexa Antonaras
Product & Design Quality - Absolutely phenomenal! Brilliant. The umbrellas feel high quality and the design on them looks amazing.
Customer Service & Shipping - I have to give a shout out to our amazing sales rep Devin. He made everything so simple and easy it was an absolute pleasure to work with Pro Imprint!
Alfred Murgado
Product & Design Quality - All of our volunteers loved the umbrellas! They looked great!
Customer Service & Shipping - Michael and Savannah were very helpful.
Miranda Bailey
Product & Design Quality - Awesome
Customer Service & Shipping - great now that you have my address correct. only a mistake with one shipment.
Susan Dubreuil
Product & Design Quality - It was as expected.
Customer Service & Shipping - I did not receive my "order update" email advising it had been shipped until AFTER the product was received.
Jana Cargill
Product & Design Quality - proof showed smaller imprint, but I was pleasantly surprised that when they arrived, the imprint was larger.
Christine Lagos
Product & Design Quality - Pens came out great.
Customer Service & Shipping - Service was great, so helpful with completing my order.
Brian Robino
Product & Design Quality - Printing was great, but a few of the magnets seem very weak and do not hold well.
Customer Service & Shipping - No comment
Dennis Nieweg
Product & Design Quality - Our patients love these!
Kenze Hollibaugh
Product & Design Quality - The tigers were so soft and precious , the graphic on the shirt was crisp and clear. The children at the event LOVED them.
Customer Service & Shipping - Kelly Synder went above and beyond to make sure that we had the tigers for our special event- they were a huge hit and were the perfect fit for a really important day.
Laura Maddox
Product & Design Quality - Good
Katie Jean
Product & Design Quality - Umbrellas look great!
Vince Cifelli
Product & Design Quality - Really can't comment because our school, athletic department and offices are still closed. Thus, we have not seen or accessed your product.
Customer Service & Shipping - Customer Service was over the top trying to get everything done correctly, efficiently and feasibly.
Glenn Eichstedt
Product & Design Quality - Very happy with the frisbees. Just what I thought they would be.
Customer Service & Shipping - Everything was as promised.
Jeffrey Fournier
Product & Design Quality - Cold packs turned out amazing!
Customer Service & Shipping - Excellent customer service and quick turnaround
Sherri Duggins
Product & Design Quality - The product looked very clean and professionally done, people at the event we went to enjoyed them a lot and thought they were very cute! I was surprised at how they stayed glued together, I usually see fans like these with staples. Impressed!
Customer Service & Shipping - Abraham Kim was absolutely wonderful!!
Mallory Nolen
Product & Design Quality - Love them! Very professional looking, great price, and I'm hoping the staff appreciates them as a holiday gift.
Customer Service & Shipping - Fantastic. Quick delivery.
Laure Gauntner
Product & Design Quality - I like the final product, and I loved the price.
Customer Service & Shipping - My sales rep was fantastic. The shipping was poor. There were no dividers between the portfolios, the boxes were overstuffed, and therefore many of the portfolios were damaged in packing/shipping. Due to time constraints, I had to use some of the "less damaged" pads at our event, and request a refund on the items too damaged to use.
Rebecca Preslar
Product & Design Quality - Very good quality. Client was very happy with the fans and their customers loved them.
Customer Service & Shipping - Great customer service. When another distributor let us know, you guys stepped up and made it happen just in time for the big event.
Valorey Salter
Product & Design Quality - these are great
Customer Service & Shipping - service and everyone was great
Sherman Robertson
Product & Design Quality - Great quality and easy design process!
Customer Service & Shipping - Fantastic Customer Service! Top Notch by Michael Peterson!!
Kathy Miller
Product & Design Quality - This chocolate was a hit. It was so smooth and creamy.
KAREN OLIVER
Product & Design Quality - I purchased the coffee mugs as gift giveaways, I have not had the opportunity to use one yet, but I'm sure its just a good as the tumbler I purchased Again great for gift giveaways. Couldn't have purchased a better mug.
Helene Benjamin
Product & Design Quality - Amazing and quick turn around!
Customer Service & Shipping - Outstanding customer service from the rep! Mr. Gartrell was awesome!
Maria Secord
Jeff Zeitlin
Product & Design Quality - The bags are great, exactly what we needed.
Customer Service & Shipping - Everyone I worked with was so helpful and easy to work with.
Tracey Hall
Product & Design Quality - Great customer service, great product quality, and exceeded our expectations!
Customer Service & Shipping - Great customer service, great product quality, and exceeded our expectations!
Chris Carter
Product & Design Quality - Golf towel embroidery looks great!
Product & Design Quality - I am very pleased with my order.
Customer Service & Shipping - Excellent, my rep Jessica was wonderful.
Lanette Grace-Langley
Product & Design Quality - Looks great!
Customer Service & Shipping - Super accommodating for a relatively small order that we needed for our wedding. Special shout out to Molly for helping us out!! Would strongly recommend to anyone needing special hand sanitizer.
Joe Giessler
Product & Design Quality - fantastic!! these were perfect and were a huge hit for the event we bought them for!!
Customer Service & Shipping - fantastic - we will be back.
GEORGEANN QUANTIE
Product & Design Quality - great
Product & Design Quality - The image printed well and the cups are designed well. I wanted 2 different colors, they were out of all of them and no one told me until I called in to try to comeplete my order.
Customer Service & Shipping - The first shipment came in time, but the nd one came late, when I opened the box two of the cups I ordered were crushed. I wanted 2 different colors, they were out of all of them. No one told me this until days went by and I called finally to complete my order. When I called to complete my order I tried to get a different cup to avoid havng to just get a black cup which I didn't want. They were out of every color I wanted in the other cup. I decided on a totally different cup. When I opened my order confirmation email I saw the preview was the cup I wanted, but the words and item number was the cup I was talking to them about as a option since the one I wanted wasn't coming in thw colors I wanted. Long story short I told them I wanted one thing, I got another. It was super disappointing, but I wanted to be done and needed the items shipped right away to make it ontime so there was nothing I could do about the issue. Talked to my actual sales rep (when the issue occured I was talking to a different sales rep on the chat order, they are the ones that set me up for the wrong cup) My actual sales rep was nice and told me he would help work out a deal for my next order. Overall other than the niceness of my actual rep I wasn't super impressed with my experience.
Shay Nichols
Product & Design Quality - Perfect. Exactly what we ordered. Imprint looks great.
Customer Service & Shipping - 5 Starts for Customer Service! My shipment got delayed by one day, they called me to make sure I didn't need it shipped overnight at their expense. Greatly appreciated.
Lauren Jones
Product & Design Quality - Quality material and construction.
Customer Service & Shipping - Friendly, helpful service. Items arrived on time and safely packaged.
Kara Lingerfelt
Product & Design Quality - Very nice!
Customer Service & Shipping - Helpful and fast
Andrea Goff
Product & Design Quality - LOVE THESE MUGS - nice and heavy 20 oz coffee mugs. Very well-made
Customer Service & Shipping - Great rate on shipping. Received well-before "in-hands" date discussed. Customer service over the top Awesome
Kyle Baker
Product & Design Quality - turned out great
Customer Service & Shipping - My customer service rep, Richard, is great. However, I'm not pleased with all of the continuous set up fees and run-charges that I am experiencing with re-orders. In some cases, it takes what is supposed to be an affordable promotional giveaway to a very big expense because of all these additional 'hidden' fees that you don't know about until the order is being placed. I told my customer service rep that if we can't avoid these in the future, I'll have to work with another supplier unfortunately.
Aaron Caplan
Product & Design Quality - Very nice and easy to work with
Marleen Nigro
Product & Design Quality - Very happy with the Canteen and my clients loved them
Customer Service & Shipping - Very fast service. Received the shipment on schedule with what I was told.
Steve Wheetley
Product & Design Quality - Our product turned out exactly as I'd hoped! Everyone loves them!
Customer Service & Shipping - Peter was excellent! He answered all of my questions in a timely manner and made sure I was completely satisfied with the entire process.
Jaymi Reininger
Product & Design Quality - Great service
Customer Service & Shipping - timely
Terri Porter
Product & Design Quality - THEY ALL TURNED OUT VERY NICE
Customer Service & Shipping - QUICK
Renee Parks
Product & Design Quality - Love the pen/flashlight feature. Just wish it had a small spot to attach a key ring.
Customer Service & Shipping - Spot on
Karen Gridley
Product & Design Quality - We are very happy with the products we received in exception for the hand sanitizers. We did approve the design but didn't realize how small it really would come out. We would definitely choose differently next time. All other products are GREAT!
Tracy Henry
Product & Design Quality - the hot/cold packs came out so good!!
Customer Service & Shipping - great!!
Maria Theodoris
Product & Design Quality - Fine
Andrew Morgan
Product & Design Quality - Better than expected.
Customer Service & Shipping - Super easy
Sara Giuffrida
Product & Design Quality - Product design is excellent and works as advertised.
Customer Service & Shipping - Product arrived on time.
Mike Quarles
Griselda Adams
Product & Design Quality - High quality.
Customer Service & Shipping - On-time Shipping/delivery.
Product & Design Quality - I was pleased with the product I received. They look and work great.
Customer Service & Shipping - A plus
Michelle Benson
Product & Design Quality - As expected
Customer Service & Shipping - Arrived when expected
Mary Gabriel
Product & Design Quality - The cozies turned out great and they are really good quality too!
Customer Service & Shipping - Customer service was on the ball and shipping was super quick!
Julia Cibik
Product & Design Quality - The bags look awesome!
Customer Service & Shipping - Great customer service! Thank you
Kaye Gordy
Product & Design Quality - You nailed it! The design was perfect!
Customer Service & Shipping - The people in the customer service department were friendly, knowledgeable and professional. It was a pleasure to work with them! Shipping was right in time to what was quoted, in fact if I remember correctly, the bags came a day or two earlier than expected.
Elena Rubell
Product & Design Quality - Great result for our use as a prek backpack!!
Customer Service & Shipping - Fast, Efficient
Nahan Witter
Product & Design Quality - Great product. People are loving the pens
Customer Service & Shipping - Sean Jenkins was fantastic to deal with and was so helpful!!!
Opie Moore
Product & Design Quality - Good quality at a good price.
Customer Service & Shipping - Great customer service and fast delivery! Very happy customer.
Lisa Allison
Product & Design Quality - Thanks for the really fast turnaround!
Customer Service & Shipping - Fast Service
Lisa Aurora
Product & Design Quality - Very helpful, responsive and attentive staff. Michael Peterson was great to work with.
Customer Service & Shipping - Again, Michael was great! Customer service, response time, edits, etc were all top notch
Jayne Hurley
Product & Design Quality - I have made 3 big orders over the past 3 years and I am always very happy with the product.
Customer Service & Shipping - I had great support from your team. The turn around time was great. They shipped and we received the glasses in about 1 week.
Christine Witt
Product & Design Quality - wonderful
Medgar Scott
Product & Design Quality - I worked with 2 different companies for our fall festival swag. ProImprint was definitely better than the other company. The quality of the products were amazing and the price was perfect! So happy with our backpacks and lanyards. Will definitely only buy from Proimprint in the future.
Customer Service & Shipping - Quick!
Tracy Lester
Product & Design Quality - I am sooo pleased with my order!! They are beautiful! And a little larger than I expected which worked out even better.
Customer Service & Shipping - I cannot say enough about the service I received. I thought that genuine customer service was a thing of the past but I was wrong. Everything I asked for I received and more! Thanks for everything!
Emma Alexander
Product & Design Quality - Varied products of good quality are offered.
Customer Service & Shipping - Great company to do business with! Personel are efficient and professional while being friendly and helpful.
Christine Musick
Product & Design Quality - Perfect size and quality bag
Customer Service & Shipping - Shipping was fast
Emily Tidwell
Product & Design Quality - nnn
Customer Service & Shipping - I've worked with James Gartrell on a couple of orders. He's outstanding! Order was processed quickly and the quality of product and printing was excellent.
Barbara Henszey
Product & Design Quality - Jump rope - 175
Customer Service & Shipping - Easy to work with. Quick delivery
Kristine Marsico
Product & Design Quality - We love them
Customer Service & Shipping - All good
Mary Jo Jubert
Product & Design Quality - I had ordered these same style of products in the past and found them on your site via a Google search.
Customer Service & Shipping - Your representative was quick and professional in providing me a quote. The process made it easy for me to evaluate it and purchase.
John Jaderholm
Saylor Sorensen
Product & Design Quality - The are great vanity bags. The conference attendees will love them.
Customer Service & Shipping - Arrived ahead of time.
Regina Lemanowicz
Product & Design Quality - The bottle opener keychains look great and seem a great value for the price that we got them at!
Customer Service & Shipping - Customer service was responsive, clear, and helpful, but after being clear from the outset of the date by which we absolutely needed the order, it was not even shipped by that date. Our order updated to shipped the day after we needed the product and we received it the next day.
Spike Hosch
Deanna Wall
Product & Design Quality - PERFECT for our event and the stakes being included was a huge added bonus.
Product & Design Quality - We are very happy with the quality of the image, and how well the designers at pro imprint worked with us. The product itself seems to just what we were looking for.
Customer Service & Shipping - Customer service worked with us to get our image to acceptable color and quality
Wendy Hamilton
Product & Design Quality - Absolutely wonderful each of the features work great.
Customer Service & Shipping - We had a tight time line and everything came in on time. Thank you.
Product & Design Quality - The cosmetic bags were smaller then I thought I would be but I didn't pay attention to the dimensions. The zippered tote bags were exactly what I thought they would be like.
Customer Service & Shipping - Shipping took a while but I am in Canada so thats probably why.
Natalia Martins
Product & Design Quality - We were very pleased with the final product and it was designed just the way we had envisioned it with all the colors and fonts matched perfectly. The tag was a good size and quality as well.
Customer Service & Shipping - Proimprint was very pleasant and easy to work with and kept us alerted to the process as the tags were being created and shipped to us in a timely manner.
Beth Herndon
Tracey Kolpaczyk
Product & Design Quality - they looked amazing
Customer Service & Shipping - Eric was the best and shipping was fast
Product & Design Quality - Great quality, logo looked fantastic. Very happy with purchase
Customer Service & Shipping - Quick and easy, thank you.
Danita Osborn
Product & Design Quality - Love the item!
Customer Service & Shipping - Smooth communication and shipping!
Alex Thrasher
Product & Design Quality - For an economy cup it works well without a lid and keeps beverages cold with ice for 3-4 hours and keeps hot for an hour and warm for 2 hours. The printing came out great after several revisions.
Customer Service & Shipping - Everyone at ProImprint is friendly and nice, no doubt...just not super fast. Getting a reply at times would go at least one day.
Vicki Duffy
Product & Design Quality - No need to shop around. ProImprint has the best price and great service. I purchased the same item from a different company and paid more and took way too long to ship. ProImprint has may future business.
Customer Service & Shipping - Outstanding!
Howie Wahl
Product & Design Quality - Design was easily uploaded. Came out neat, clear, and well positioned.
Customer Service & Shipping - It arrives as expected
Beverly Drottar
Product & Design Quality - They turned out great!
Customer Service & Shipping - Great service and care
Paige Preston
Gary Chmielewski
Product & Design Quality - Great quality umbrella at the lowest price we found. Very nice imprint, too!
Customer Service & Shipping - Can't say enough good things about your customer sales person. Erin Murray! Thank you very much for all your help.
Charmaine Pearson
Product & Design Quality - These look great! Excellent quality!
Customer Service & Shipping - Very good, design team is great.
Alexandra Beeman
Product & Design Quality - AMAZING WORK! Amazing costumer service. We will be back again!
KARLA SHOWALTER
Product & Design Quality - Quick response and love the emblem
Customer Service & Shipping - Quick delivery and on time
CRYSTAL BAILEY
Product & Design Quality - Looks like the picture so no complaints
Customer Service & Shipping - Great help and followup by phone too
Marla Simon
Jed Whittaker
Product & Design Quality - Amazing deal, plan to reorder the exact thing very soon.
Customer Service & Shipping - Awesome service, they helped me edit by image and I received my wonderful bags super fast. We use them again for everything I do.
Debra Dager
Product & Design Quality - Ordered for my family reunion and it is perfect.
Customer Service & Shipping - Abraham was great representative. He got the product to me fast. Will definitely use again.
Cynthia Passmore
Product & Design Quality - Excellet Product!
Product & Design Quality - Our tenants love them
Customer Service & Shipping - Sean Jenkins was great, very nice and professional.
Susan Sellin
Customer Service & Shipping - James is always a pleasure to work with!
David Lutton
Product & Design Quality - Good quality imprint, fast turn-around
Customer Service & Shipping - Bags not the best quality. Imprint, some were a little crooked, turn-around time spot on!!
Product & Design Quality - Exactly what I requested. Purchase & Delivery quick and easy. Will purchase from here 100% Thank You
Customer Service & Shipping - Exactly what I requested. Purchase & Delivery quick and easy. Will purchase from here 100% Thank You
Linda Andrade
Product & Design Quality - loved the glasses, except I was missing one. The bottom row of one of the boxes was missing a glass
Customer Service & Shipping - shipping was spot on
Denise Becker
Product & Design Quality - .
Customer Service & Shipping - .
Dave Giarrusso
Product & Design Quality - Very pleased
Customer Service & Shipping - Very pleased
Gerry Durgin
Product & Design Quality - Great looking product!
Customer Service & Shipping - Great service and shipped on time.
Daniel H Maldonado
Product & Design Quality - Great looking bags
Customer Service & Shipping - My original order was not able to be processed due to the bags being backordered but Jad worked with me to come up with a solution and my bags were delivered in advance of my event. He provided great customer service.
Amy Casbarian
Product & Design Quality - Christmas Order - Service prompt and on time. Will use again!>
Customer Service & Shipping - Excellent - better than expected at Christmas time.
Western Motor Coach
Product & Design Quality - The product was bigger than we thought, but really like that fact. lightweight and long lanyard.Great product.
Customer Service & Shipping - Great Customer Service and shipping was fast.
Melissa Aldhizer
Product & Design Quality - Custom printed blankets for our son's wedding favors were quite professional!
Customer Service & Shipping - Our Representative was knowledgeable, friendly and extremely helpful!
Kim Woinski
Island Lake Marine And Sports Inc
Product & Design Quality - just as requested - vey nice
Customer Service & Shipping - Delivered as indicated
Geraldine Plott
Product & Design Quality - Our Yoga Mats are absolutely beautiful and represent our brand well.
Customer Service & Shipping - The process was smooth and the items arrived on time.
Dominique Lucien
Product & Design Quality - The fabric is a nice texture and substantial weight to give an impression of quality.
Customer Service & Shipping - Stellar customer service!!! Anything I need is only a phone call away.
Denise Duplain
Product & Design Quality - Dan Rosen was great with the design.
Customer Service & Shipping - Dan Rosen was awesome. Responsive, communicated, came up with good ideas.
Paul King
Product & Design Quality - T-shirts look great and material quality is great as well! Very quick turn around time.
Customer Service & Shipping - Our adult T-shirt order was 2 medium shirts short. Our misprinted youth order was 3 youth small shirts short. Still waiting on an answer on if they are going to credit our account for these or if they will be sending them to us.
Kat Breedlove
Barbara Ogden
Product & Design Quality - Patients love them
Customer Service & Shipping - Fast delivery
Heather Webber
Product & Design Quality - Quality produce, fast production time, good customer service.
Customer Service & Shipping - Quality produce, fast production time, good customer service.
Nancy Lanzillo
Product & Design Quality - Good quality product & image/writing all look great.
Customer Service & Shipping - Took longer than expected to process order, so I missed the event that I wanted them for. I could have ordered earlier, though, but still would have been good to know how long it was going to take before I started.
Charles Bower
Product & Design Quality - Excellent product
Product & Design Quality - Great quality and writes smoothly.
Customer Service & Shipping - We loved that each pen came in its own individual case.
Marilena De Niear
Product & Design Quality - They were a very nice quality and we loved them
Customer Service & Shipping - Jolynn was very helpful. We had a pretty quick turnaround and she emailed back quickly and was very nice.
Amazing Church
Product & Design Quality - Excellent
Nancy Daugherty
Product & Design Quality - Fantastic! I'm a repeat customer!
Customer Service & Shipping - Faster than estimated! Got it a several weeks ahead if tjme! Customer service is responsive and Accomodating! Mde an extra effort to find my art proof from last year!
Denise Poley
Product & Design Quality - Artwork looks great and centered on hot/cold packs. Packs feel like they are of good quality. Maintain their chill. Have not tried heating one yet & I havent used for long term, so cannot speak of durability just yet. But, so far so good.
Customer Service & Shipping - Responsive & helpful customer service. Timely shipping
Andrea Lesondak
Product & Design Quality - Product good but getting it was another story.
Customer Service & Shipping - Another company's product was shipped to me instead of the one I ordered.
Product & Design Quality - This batch is perfect!
Customer Service & Shipping - Really good thanks!
Danny Gravel
Product & Design Quality - Imprint is crisp and clear and the bag is exactly what we were looking for.
Dawn Wagner
Product & Design Quality - Excellent product. Way better in person!
Customer Service & Shipping - They were so patient. Shipping was fast! Customer service was excellent!
Joy Lynn Leuallen
Product & Design Quality - Your staff provided wonderful service, and they were very patient with me as I went back and forth on the design. The finished product is gorgeous! I can't wait to hand them out next week at my son's wedding!
Customer Service & Shipping - Wish the shipping was less expensive....
Judy Acs
Product & Design Quality - great value
JOAN JOENS
Product & Design Quality - We are really happy with these banks! We will order more when we run out.
Customer Service & Shipping - Everything went very smoothly.
Tracie Shoap
Product & Design Quality - Item arrived as pictured in order.
Customer Service & Shipping - Items arrived on time and customer service was good.
Luke Whitrock
Product & Design Quality - Wow, another product I ordered for my family reunion! It is awesome! Lettering and size were great to take to the beach with the bottle holders on the outside and the middle pocket for extra storage. Pretty sturdy for the price!
Product & Design Quality - The product came exactly as expected.
Customer Service & Shipping - Ross Ragonese was fantastic. He was super helpful and responsive. i will definitely reach out for our next need.
Lara Gastright
Product & Design Quality - Excellent quality work.
Customer Service & Shipping - Excellent quality work, great customer service. Fast shipping product received on time.
Myrna Solano
Product & Design Quality - These turned out better than expected! We really wanted full color, but to save money, we went with single color. They look great!
Customer Service & Shipping - Customer service was OUTSTANDING!! We needed these immediately, and our account rep delivered quickly!
Theresa Massey
Product & Design Quality - Nice hat for the money! This is the best value if you need to cover a lot of heads for an event or photo opp.
Customer Service & Shipping - The customer service from the initial contact to receiving the finished product is outstanding. The items are packaged well for transit and arrive in a reasonable time frame for ground shipping.
Product & Design Quality - Product came out beautifully, the whole office is in love with them.
Customer Service & Shipping - Eric is great when it comes to helping out our team with products. Productions and shipping were also speedy.
Agnes Zabawa
Product & Design Quality - Great product! Very durable!
Customer Service & Shipping - Customer Service was great! They were willing to work with me when what I wanted was out of stock.
Renee Tankersley
Product & Design Quality - These are perfect and the cost is great! Thank you!
Customer Service & Shipping - Customer service has always been excellent!
Jennifer Jantz
Product & Design Quality - The glasses were just what I was hoping for! White logo looks great on the navy glasses.
Customer Service & Shipping - Everyone I worked with / talked to at ProImprint was very helpful and prompt.
Janell Strouse
Product & Design Quality - pens looked as requested
Customer Service & Shipping - fairly quick turn around
Marlene Schempp
Product & Design Quality - Always a great job as usual!!!!!
Customer Service & Shipping - Customer Service always great and super fast delivery.
Shannon Jones
Product & Design Quality - We LOVE the look, color (orange), and design of this pen!!!!
Customer Service & Shipping - Erin Murray is AMAZING! She is friendly, patient, organized, and very thorough! We are SO glad to have a go-to person. Keep up the great work, Erin!!!!
Emily Nash
Product & Design Quality - great!
Customer Service & Shipping - Quick and reliable
Shazia Noreen
Product & Design Quality - Shipment has not yet arrived
Customer Service & Shipping - Elias was Fantastic!!!
Steve Hopkins
Product & Design Quality - Easy to work with. Great results - I received everything I expected.
Customer Service & Shipping - Great customer service
Pat ONeill
Product & Design Quality - Water bottles were beautiful!
Customer Service & Shipping - Prompt delivery. We received our products exactly when you said it would arrive.
Karyla Potts
Product & Design Quality - pens - simple but modern
Customer Service & Shipping - no problems
Kellyn Shaw
Product & Design Quality - Quality wooden pencil.
Customer Service & Shipping - Quick shipping and production.
Natasha Havrda
Product & Design Quality - Excellent quality
Customer Service & Shipping - Devon is always pleasant and helpful.
Rhonda Naldo
Product & Design Quality - Great product and received extremely fast!
Customer Service & Shipping - Eric Kim is our rep, and he is great to work with!
Abigail Causey
Product & Design Quality - 5
Stacey Busch
Product & Design Quality - very soft and luxurious look and feel
Customer Service & Shipping - very engaged workers
Ashley Loc
Product & Design Quality - It was good
Gayathri Narayanan
Product & Design Quality - They look better than anticipated, very pleased!
Customer Service & Shipping - Arrived a full week ahead of schedule!
Ryan Shoemaker
Product & Design Quality - Quality Product
Customer Service & Shipping - Helped solve issues when necessary
Emily Schier
Product & Design Quality - Briefcases turned out just as expected & we love them. They made perfect gifts for our employees.
Customer Service & Shipping - Have always received great customer service from start to finish via Ken Fish, on every order we have placed. Very knowledgeable & helpful.
Tami Schwartz
Product & Design Quality - The company was willing to work with me on design and placement for the mouse pads.
Customer Service & Shipping - Excellent service. Extremely quick.
Becky Dempsey
Product & Design Quality - Quality product and great price.
Customer Service & Shipping - Prompt Service
Kay Hunt
Product & Design Quality - The final product looks amazing. Better than what I could have imagined.
Customer Service & Shipping - Questions were answered promptly and the service from Jolynn was awesome. I am very thankful for her help.
Rosemarie Dominia
Product & Design Quality - These were a hit for my daughters wedding.It was wet and cold so they really came in handy!!I received so many compliments on them!!
Customer Service & Shipping - I can't remember who helped me but she was great and the service was really fast. Thought it was funny that they were made & delivered from the same county that I lived in.
Cathi Thibideau
Product & Design Quality - Very nice
Customer Service & Shipping - Love the colors
Zi Grimmage
Product & Design Quality - Absolutely wonderful too. Thank you.
Product & Design Quality - The bags came out great and were a big hit with our staff.
Customer Service & Shipping - Jolynn was very helpful and assisted with expedited shipping.
Magdalena Lorenzo
Product & Design Quality - Great product and the image was clear.
Customer Service & Shipping - Customer service sold something that provided a false date of arrival. Was promised under 60 days due to pandemic, then ended up at almost 90 days from the order. Order updates had to be requested multiple times and there was no effort to alleviate the concerns of the delay.
Brandon Moore
Product & Design Quality - Quality of print and item were great!
Customer Service & Shipping - Customer service was wonderful. They happily obliged to special requests and patiently went back and forth with me on proofs while I made up my mind. Will definitely use them again.
This Dot
Product & Design Quality - The pens are so great. They are perfect for us and the guests love them!
Customer Service & Shipping - Ordering was quick, easy and painless.
Kristen Fisher
Product & Design Quality - The calendars came out great. We were very happy with them. The only thing we were short 20 envelopes. I was wondering if you could send them to us.
Customer Service & Shipping - Costumer service was great. We received them very quickly.
Sandra Domanski
Product & Design Quality - good!
Customer Service & Shipping - Steven and Sara were kind to help.
Na Young Gil
Product & Design Quality - The quality was good for what I paid. I uploaded my logo artwork so they did not have to design anything.
Customer Service & Shipping - I place this order last minute and they did a wonderful job at guiding me to a product that would fit my needs and also arrive on time.
Susan Mcintyre
Product & Design Quality - Exactly to order, excellent quality
Customer Service & Shipping - efficient online ordering process
Belinda Chavez
Product & Design Quality - LOVE THEM!
Customer Service & Shipping - Customer Service and Shipping are top notch!
Cortney Smith
Product & Design Quality - Wonderful promo cup! Well designed and great choice of colors.
Customer Service & Shipping - Shipping was timely
Yolanda Hernandez
Product & Design Quality - Great mug!
Customer Service & Shipping - Shipping was on time!
Charlene Robbins
Product & Design Quality - I absolutely Pro-Imprint! The bags that were shipped to me came out beautiful! It was my first time getting something from Pro-Imprint and am looking forward to getting more items in the future!
Customer Service & Shipping - Customer Service and shipping outstanding! I gave short notice for the bags I ordered and was told that they probably would not arrive until after my grand opening...happy to let you know that they arrived on grand opening day! Thank you so much! You definitely made my day!!!
Carrie Peek
Rachelle Barrs
Product & Design Quality - The bottles turned out exactly as I wanted .
Customer Service & Shipping - Was great.
Barbara Lull
Product & Design Quality - Great Quality!
Customer Service & Shipping - Will was excellent and the shipping was out of his control. That was an issue.
Josh Coleman
Product & Design Quality - Our experience was awesome! Great personal help every step of the way. Quick delivery. The cups were so cute and perfect for our events! Thank you!!!
Customer Service & Shipping - Great personal service! Quick shipping!
HOLLY KILFOYLE
Product & Design Quality - Excellent quality product.
Customer Service & Shipping - Superior service every step of the way.
DIANE KENNEDY
Product & Design Quality - Excellent! Everyone liked them.
Customer Service & Shipping - Elias, helped me with my order and did an amazing work, great customer service. Thank you
Maribel Cantu
Product & Design Quality - Not our first time ordering, very happy with this product
Emily Dilthey
Product & Design Quality - Great item -- had a few that didn't work in the batch, but very good overall. We really like that the battery is replaceable which is rare in an economy priced product
Customer Service & Shipping - Ken Fish was SUPER helpful in finding us an alternate item when our original choice was unavailable due to hurricane damage in Florida. He did a WONDERFUL job in taking my requirements (price, replaceable battery, color) and finding a good alternative. VERY quick with his responses.
Lisa Payne
Product & Design Quality - Quality and design are fantastic
Customer Service & Shipping - Customer service is top notch. Brandon is great with helping me with whatever I need.
Caitlin Brewer
Product & Design Quality - Came out Beautiful great Quality!
Customer Service & Shipping - Super quick and efficient Service!! Thanks!!
Chana Goldstein
Product & Design Quality - talented designer made us such a cute hot/cold pack.
Customer Service & Shipping - Taylor made the process so smooth and easy. Chat service is so immediate and helpful. Product arrived before estimated time.
Vicki Tsuchida
Product & Design Quality - Looked great! High quality printing as well as the material used for the canisters. These will be a great promotional item for my company.
Customer Service & Shipping - Customer service was prompt. It took about 2 weeks for me to get my order.
Kelli Carver
Product & Design Quality - Everyone loved the key chain flashlights!
Customer Service & Shipping - Items are always received on time.
Marcia Pugh
Product & Design Quality - Sorry no photo, but we love theses too!
Product & Design Quality - The product looks super clean and I'm very happy!
Customer Service & Shipping - Shipped when they said it would. Perfect.
James Dustin
Product & Design Quality - The keychain flashlights were perfect for our event as a give-a-way. The flashlights seem sturdy, and when turned on, the LEDs are bright.
Customer Service & Shipping - The process to order online, my interactions with the service rep, and the delivery time were all good.
Joan Daniel
Product & Design Quality - As expected. Logo looks good on product, high enough resolution.
Customer Service & Shipping - Responsive, easy to deal with. Prompt shipping.
Tim Earl
Product & Design Quality - Great printing. Quality product. Thank you!
Customer Service & Shipping - Quick responses to inquiries and quick turn-around on project. Thank you!
Cathy Kelly
Product & Design Quality - we were very happy with the product!
Customer Service & Shipping - shipping was right on time!
Shannon Burke
Product & Design Quality - Exactly what was expected.
Customer Service & Shipping - Customer service is phenomenal! James Gartrell was so unbelievably helpful. He helped my team and I pull off a week full of events with different promotional items for each and all in very little time. I cannot express my gratitude for his remarkable assistance and considerate, outgoing personality. Not only did he keep me updated as I waited on materials in shipping, but he checked on my satisfaction after delivery. A+ 5 Stars. !!
Justina Gfesser
Product & Design Quality - Great product, working with ProImprint was easy, and our items were delivered quickly and looked just as we wanted.
Customer Service & Shipping - Great help when needed. Products arrived on time.
Michele York
Product & Design Quality - The Bottles are great! But the ink used for the design scratches off almost immediately.
Customer Service & Shipping - It took longer than expected.
Savannah Clapper
Product & Design Quality - I ordered 3 products. The charging buddy was good and as expected.
Customer Service & Shipping - Customer service from Elias was good but one of the products I ordered did not arrive in the time agreed. Therefore, I did not have it for my event. Very disappointed. Not solution was offered when it was reported.
Melissa Allen
Product & Design Quality - This was a great notepad for our New Voices Lions Club Women's Symposium. Slim, compact and complete with pen we could all take notes. They worked with me to get our logo as we wanted. They just made me very happy and at a great price! Thank you Pro Imprint. I'll be back in the future.
Customer Service & Shipping - Shipped on time, packed great - and arrived on time. Everyone I dealt with was professional and courteous.
Barbara Cheh
Product & Design Quality - The imprint and portfolios look great.
Customer Service & Shipping - The turn around time on this order was quick.
Kenny Jones
Customer Service & Shipping - Takye was amazing. He went Aviva and betond
Laurie Kirschner
Product & Design Quality - LOVE THESE BAGS!!!!
Customer Service & Shipping - Excellent customer service! Such a great company to work with!
Jennifer Frascogna
Product & Design Quality - Great quality and printing style.
Lester Bailey
Product & Design Quality - They are perfect! They are so functional and the actual design to the product lended itself really well to what we needed printed. These backpacks are fantastic!
Customer Service & Shipping - Jennifer Capp is by far the best account manager of any company that I have worked with!!! She is phenomenal! She is extraordinarily helpful and seems to really care about the work we're doing. We initially started out with ProImprint with one single purchase in mind. We have now ordered 4 other large bulk shipments in the last 2 months because we know how great your company is to work with and what remarkable customer service you have!
Angela Rodriguez
Product & Design Quality - The bags were a bit hit at our Open House and Breast Cancer Awareness Program.
Customer Service & Shipping - Great service as always!!
Product & Design Quality - Beautiful, good quality bags
Customer Service & Shipping - Everything went very smoothly and customer service was incredibly responsive.
Allison Dowd
Product & Design Quality - Only wish you offered a small discount for distributors so I could use you guys for other projects I have.
Customer Service & Shipping - Customer Service was great, Shipping seemed quote high since they seemed to weigh nothing and they were shipped in an extremely over sized box for the contents inside (they didn't even fill up half of the box. Also the box arrived damaged and crushed, fortunately it didn't damage the product.
Jennifer Clinkscales
Product & Design Quality - Yes.
Customer Service & Shipping - Arrived on time.
Cynthia Moore
Customer Service & Shipping - :-)
Daun Maruquin
Product & Design Quality - Printing was extremely good quality. Bags were a little thinner than expected.
Customer Service & Shipping - If I could give customer service 10 starts, I would. Our account manager, Devin, has never failed to come through for us, even on super tight deadlines. He's always helpful and pleasant to work with. I wish all customer service representatives were as dedicated as he is!
Angel Carlson
Product & Design Quality - The company worked with me to get the logo just right. Caps look great!
Customer Service & Shipping - Erin is awesome. She always has great suggestions and I am very pleased with the products received.
Product & Design Quality - `
Customer Service & Shipping - `
Marlene Parker
Product & Design Quality - They were great!
Customer Service & Shipping - Jolynn Altimore was AMAZING! She was able to meet my extremely tight and rushed situation as we were not expecting the trade show to continue on due to COVID. We were able to get our tote bags and with a quick change in pen style, both items came in just in time for the 2021 HAA Expo Trade Show. This is one of the reason I continue to return to ProImprint for our promotional product needs!
Claudia Reyes
Product & Design Quality - Again Dan Rosen was great with the design.
Product & Design Quality - Very pleased!
Customer Service & Shipping - I had a fantastic customer service experience! I had a short timeline to turn this product around and I feel like I was given the utmost attention and care to be sure I received this order in time.
Morgan Riddle
Product & Design Quality - water guns
Customer Service & Shipping - design was perfect and order was very timely
Jessica Stetson
Product & Design Quality - 5 rating
Customer Service & Shipping - 5 rating
Karen Burke
Product & Design Quality - Very nice backpack.
Customer Service & Shipping - Fantastic rep -- Brandon Cox.
Stacey Glaser
Product & Design Quality - Great product and the PromImprint team was really helpful and kept us informed of delivery dates.
Customer Service & Shipping - Everything arrived when expected and in good condition
Heather ONeill
Product & Design Quality - Thanks for recommending the best logo for the item we chose.
Customer Service & Shipping - Super easy shipping! Total ease in the process from first submission to receiving the product!
Product & Design Quality - Bought these as wedding favors. Nice heavy duty clip with magnet. I haven't used it yet, but it appears to be good quality. The custom text looks really nice. I was worried it would be too small, but it's not. I'm excited for everyone to see them!
Customer Service & Shipping - I chatted to ask several questions. Michael was very helpful with getting everything setup. I was able to get these ordered after one edit to the original proof. It arrived when they predicted it would.
Susan Esposito
Product & Design Quality - Good product
Product & Design Quality - Our favorite!
Product & Design Quality - Like product
Customer Service & Shipping - I was very impressed with the customer service! They called me to verify art work and assist with any questions I had to also made sure the product would get to me when I needed it.
Kimberly Tiedt
Product & Design Quality - Great work.
Customer Service & Shipping - T.K. was awesome with assisting me in this process.
Beverly Baxter
Product & Design Quality - These are surprisingly great mugs for the price! The heft and balance, big handle, all of it was a pleasant surprise. They are bottom heavy, as well, so very stable. I would love to buy them again.
Customer Service & Shipping - Got here quickly and none broken! Yay! They came 36 to a box, so I could not life them! :) I am a whimp. Be prepared for heavy boxes.
Lanita TX
Product & Design Quality - worth the money
Product & Design Quality - Great product - exactly as described
Customer Service & Shipping - I worked with several CSRs and all were very helpful, informative and professional.
Puckette McDonald
Product & Design Quality - Bigger than expected. Great towel and case quality!
Customer Service & Shipping - Stellar speed and service as usual from ProImprint
Priya Nibert
Product & Design Quality - My design turned out great and was printed as I ordered. A proof was provided.
Customer Service & Shipping - Great service. I was kept updated on the status of my order from proof approval, production status and shipping.
Grace Lewis
Product & Design Quality - love this they are awesome
Product & Design Quality - Our logo looked great and the bag color was nice.
Customer Service & Shipping - I had an issue with the logo color on the bags and it was fixed immediately.
Karen Kessler
Product & Design Quality - Useful and good looking product!
Customer Service & Shipping - Awesome customer service!
Product & Design Quality - Logo was a little small, but totally ok as that was going to produce the best quality image. I appreciate the heads up that I received on that.
Product & Design Quality - The hats and the logo were perfect. The hats were a little thinner than I expected, but they came out great.
Customer Service & Shipping - Everything was perfect! They were able to put a rush on our order to make the hats arrive in time for our holiday party. Everyone in the company loved them, very happy!
Lindsey Bryant
Product & Design Quality - The mitt is nice quality and the logo was perfect.
Customer Service & Shipping - All perfect!
Nikki Saunders
Product & Design Quality - Great quality and sturdy! Always a favorite of our merchandise.
Customer Service & Shipping - Always helpful and surprisingly fast service and delivery.
Moriah Moore
Product & Design Quality - OMG!! I love doing business with your company... Roth has been so helpful and i will continue to do business with her. Her attitude is the BEST EVER!!!> she is so pleasant... thank you so much for all you have helped me with and i will contact Roth for future items...
Product & Design Quality - Product was good. Design was great
Customer Service & Shipping - Excellent customer service! My short-notice order was delivered a couple of days sooner than I expected!
TK Asberry
Product & Design Quality - Grea
Lester Stubblefield
Naomi Stucky
Product & Design Quality - The shirts were a great fit & great quality!
Customer Service & Shipping - James was EXTREMELY helpful during the entire process & very understanding of our quick turnaround time.
Jennifer Manning
Product & Design Quality - I ordered clear cold packs for my aesthetic business, customer service was great, they replied quickly and worked with me. I love the product and so do my clients
Customer Service & Shipping - Emailed and spoke with the company regularly, they responded quick and were very helpful
Elke Ulloa
Product & Design Quality - All looks great!
Customer Service & Shipping - So helpful and fast!
Product & Design Quality - The splashproof case was just what I wanted. The printing is sharp, the cost was reasonable, and I think the players who received them will use them for a long time.
Customer Service & Shipping - My package originally got lost. I needed the product by a specific date and proimprint tracked it down, reshipped it, and got it to me in time. That was great but if I hadn’t stayed on top of it I would’ve been in trouble.
Stephen Preischel
Product & Design Quality - her
Hadassah Sternfeld
Product & Design Quality - The fact that these sleeves stretch allows you to carry multiply cards instead of just one.
Customer Service & Shipping - Our account rep worked with us to be sure we were happy with the product, pricing and turnaround time.
Product & Design Quality - Worth the cost as far as the quality and happy it came with batteries already installed.
Customer Service & Shipping - Kelly was awesome. We had an order at the last minute and she worked with me on making sure the shipment got to where it needed to be on time!
Jessica Balcer
Product & Design Quality - Awesome product and fantastic price, well pleased!! A+++++
Customer Service & Shipping - The best!!
Ken Davis
Product & Design Quality - The Yo-Yo was pretty good quality for the price overall. Our custom design didn't pop with the color as well as we'd hoped, but the print came out good and was consistent from one Yo-Yo to the next.
Customer Service & Shipping - Andrew F was great, working with us every step of the way. Even while he was on vacation he was making sure our order went as planned.
Ray Jabro
Product & Design Quality - Clip is what we expected
Customer Service & Shipping - Our order arrived 2 weeks later than original promise date. I have left 3 voicemails in the past 30 hours regarding the order that is wrong and no one has returned my call
Lisa Jennings
Product & Design Quality - Excellent designing. Knew what I desired.
Customer Service & Shipping - Normal shipping price. Turn around was great.
Sharon Adams
Product & Design Quality - Very pleased with the product. Whistle is a hard plastic that appears durable.
Customer Service & Shipping - Roth Prom was awesome to work with on the promotional product.
Susan Elmer
