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About Us

Our Story

 

ProImprint started in 2010 as a promotional products distributor with a simple focus: making branded merchandise more accessible to businesses. Over time, we evolved into a trusted promotional product partner for businesses across the U.S., supporting their branding and marketing needs with more strategic solutions.

At the beginning, businesses were dealing with scattered options, inconsistent service, and a lack of clarity when sourcing branded merchandise. Even straightforward needs, like ordering products for an event or campaign, often became unnecessarily complex.

We set out to change that experience.

Rather than rushing into scale, the early years were spent understanding how promotional products are actually used in real business settings - trade shows, employee programs, school events, customer engagement initiatives, and everyday marketing campaigns. That perspective shaped how we built everything that followed.
 
As demand grew, so did our catalog and capabilities. Today, ProImprint brings together 36,000+ customizable products across 600+ categories, giving businesses a more organized and reliable way to find what they need without unnecessary friction.
 
And that original goal we started with in 2010 - to become a trusted, dependable distributor in the promotional products industry - has not only been achieved, but strengthened through years of consistent service and real-world experience. Over the years, this consistent approach has shaped how we work with organizations across the U.S. From Ivy League universities such as Harvard to global tech giants including Google and Amazon, ProImprint is a trusted partner for premium branding solutions. Today, we are proud to have served over 250,000 customers across the nation.
 

Who We Are


ProImprint is a U.S.-based distributor of custom promotional products based in Greensboro, North Carolina. It was built on the idea of making branded merchandise sourcing more structured and dependable for businesses.
 
Since 2010, we have focused on understanding how organizations approach promotional planning, not just in terms of products, but in terms of purpose, timing, and execution. This approach has helped us serve clients across the United States, supporting businesses with product solutions, customization guidance, and nationwide shipping.
 
Over the years, we have built a system designed to bring clarity to a process that can often feel fragmented. Our role is to provide a more organized way for businesses to access promotional products while maintaining consistency in how orders are handled from start to finish.
 

What We Do


We help businesses source and customize promotional products for a wide range of practical use cases, including marketing campaigns, events, internal programs, and customer engagement initiatives.

Our platform brings together a broad selection of products across apparel, drinkware, office essentials, technology accessories, outdoor items, and event merchandise. Instead of focusing only on product variety, we focus on helping businesses make informed decisions based on what fits their specific need. We also offer the option to shop by brand, helping businesses quickly explore and select products from trusted names such as Gildan and Coleman.
 
From selection support to customization guidance, we assist throughout the ordering process so businesses can move from idea to execution with fewer uncertainties and clearer direction. Our dedicated customer service team and accessible chat support help businesses with product inquiries, order coordination, and artwork-related questions.
 
From our experience, successful promotional outcomes depend less on the product itself and more on how well it aligns with the objective behind it. That understanding guides how we support every order.
 

Why Businesses Work With ProImprint


Over the years, we have learned something simple: businesses do not just need options; they need consistency.

When teams are managing multiple campaigns, deadlines, and approvals, the process needs to feel predictable. That is where our role comes in.
 
We support organizations that run recurring programs, large-scale orders, and time-sensitive campaigns across industries like healthcare, education, nonprofits, retail, government, and corporate sectors.
 
What they value most is not just access to products, but having a process they can rely on from start to finish.
 

Free Design Support

We help prepare and refine artwork so it works well with the chosen product and reflects the intended branding clearly.

 

Bulk Order Pricing

For larger orders, we provide structured pricing benefits that help organizations manage budgets more efficiently without changing product consistency.

 

Flexible Shipping Options

Businesses can choose shipping speeds based on their timelines - whether they are planning ahead or working with tight deadlines.

 

Price Match Guarantee

We maintain competitive pricing and match comparable market rates when applicable, ensuring fair value across orders.

 

Fast Production

Our production workflow is designed to support quick turnaround requirements for scheduled campaigns and events.

 

Pay After Approval

Nothing moves forward until the design is approved, so customers always have full visibility before production begins.

 

Free Digital Proof (Within 2 Business Hours)

We share a digital proof quickly so teams can review and confirm designs without delays in their workflow.

 

Helping Businesses Choose the Right Product


Choosing a promotional product is rarely just about picking something from a list.

It usually depends on how it will be used, who will see it, and what kind of impression it needs to create. A product that works for an employee onboarding kit may not work for a customer giveaway or a trade show.

That is where we step in.

We offer direct, practical assistance to help narrow down options based on the purpose of the campaign. Instead of overwhelming businesses with too many choices, we help simplify the decision so it actually fits what they are trying to achieve.
 

More Than a Distributor


At ProImprint, we see our role as more than just distributing promotional products. It is about supporting businesses through a process that requires clarity, consistency, and attention to detail at every step.

Over time, we have learned that what businesses value most is not just access to products, but a reliable experience they can depend on, especially when managing campaigns, events, or ongoing branding needs.
 
That is why our focus remains on keeping the process straightforward, from selection and customization to final production. Every order is handled with the same intent: to ensure the end result reflects what was planned with accuracy and care.
 
We continue to work with this approach across all orders, helping businesses move from concept to execution with confidence and reinforcing our position as a trusted partner in the promotional products industry.
 

Contact Us

ProImprint

1301 Carolina St, Suite 125A
Greensboro, NC 27401
 
Phone: 844-776-4677 (Toll Free, 8AM to 5PM)
E-Mail: info@proimprint.com

Trusted by 250,000+ Happy Customers Across the USA









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