Product & Design Quality - The pencils are perfect. They're exactly what we needed and were received in a very timely manner. The customer service was fantastic. I highly recommend this company for quality, pricing, and for the excellent customer service.
Customer Service & Shipping - From the original customer service representative that helped me to the marketing director, the customer service was so top-notch. Stan, the marketing director, was communicative the entire time and ensured we received our items, despite ordering them on a tight timeline, and followed up to ensure we were satisfied.